*NEWS*20 YRS OF SUPPLIER DIVERSITY @XEROX

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*NEWS*20 YRS OF SUPPLIER DIVERSITY @XEROX

 user 2005-12-15 at 1:23:00 pm Views: 66
  • #13404

    20 Years of Supplier Diversity at Xerox…
    The company increasingly is making diverse suppliers part of the solutions that Xerox offers to its customers too.
    ROCHESTER,
    NY, Dec.2005 – In 1985, Xerox Corporation had “one guy in an office”
    just quietly tracking how much money the company spent with minority-,
    women- and veteran-owned businesses. But today, Xerox’s supplier
    diversity efforts represent a sophisticated, world-class program. A
    department now manages millions in spending and works with hundreds of
    suppliers. It has earned top government designations and other awards
    nationwide. And it increasingly is making diverse suppliers part of the
    solutions that Xerox offers to its customers too.
    Aiming Higher
    As
    Xerox marks its 20th year of formally managing supplier diversity, the
    evolution is something to be proud of, yet “we’re aiming for new levels
    of success every year,” says Dan Robinson, who directs the company’s
    supplier diversity strategies. “The goal today is to leverage the
    sophistication of our supplier diversity program as a competitive
    advantage and as a way to attract new business opportunities for Xerox.
    That’s a long way from when the program began with one man – me -
    charting numbers in an office.”
    Through October, Xerox has spent
    nearly $250 million this year alone with minority- and women-owned
    business enterprises – about 10 percentage points more than planned.
    This spending represents 30 percent of Xerox’s total qualified U.S.
    purchases (excluding certain items such as taxes). In total, since
    1985, Xerox has purchased more than $5 billion in goods and services
    from minority-, women- and veteran-owned businesses in the United
    States.
    Xerox’s program not only reports how much it spends with
    “MWBEs” but also requires Xerox suppliers and their suppliers to do so
    too, ensuring a chain of business that is committed to diversity
    spending.
    Evolv Solutions Primary Supplier
    And, that chain
    continues into how Xerox offers document technology and services to its
    own customers. For example, earlier this year, as a key component of a
    six-year managed services agreement with Xerox, KeyCorp engaged
    Kansas-based Evolv Solutions LLC – a minority-owned document management
    and output solutions provider – as a primary supplier.
    “Customers
    who contract with Xerox have come to expect and are provided with
    quality, service and competitive pricing,” Robinson says.
    “Increasingly, they are asking for solutions that incorporate a
    supplier diversity commitment – a commitment that Xerox has
    demonstrated for more than 20 years.”
    Pioneering Practices
    The
    roots of Xerox’s supplier program date to the late 1960s, when Joseph
    Wilson, the president of Xerox, wanted to help spark positive change in
    Rochester after a series of race riots. He arranged a meeting with
    community activists, which generated an idea for a black-owned and
    operated manufacturing company that could provide both new pride and
    new jobs. To help ensure its success, Wilson ensured Xerox would be a
    customer. Known today as Eltrex, the company remains a Xerox supplier
    and provides mechanical parts and assemblies used in many Xerox
    products.
    Xerox then began to informally gather more information
    about its suppliers in response to questions that came up from
    customers. Soon, the questions were coming more frequently, and in 1985
    the formal management program was born, positioning Xerox as a
    preferred vendor with both government agencies and Fortune 500 accounts.
    Today,
    in addition to Robinson and the global purchasing team, Xerox has a
    supplier diversity steering committee with representatives from all
    major Xerox business areas. They help provide strategic direction and
    support so that Xerox, as a buyer, achieves its supplier use goals and
    that Xerox, as a vendor, leverages market access initiatives to help
    Xerox achieve its revenue goals and meet customer requirements.
    Award-Winning Efforts
    Over
    the years, these initiatives have led to several awards from customers,
    publications and associations, including three top supplier awards from
    the U.S. Small Business Administration: the Frances Perkins Vanguard
    Award, recognizing use of woman-owned small businesses; the Dwight D.
    Eisenhower Award for Excellence, which honors large contractors who use
    small businesses and subcontractors; and the Award of Distinction,
    recognizing large federal contractors that have exceptional small
    business subcontracting programs. “We’re among few companies to have
    received the ‘Triple Crown’ in awards presented by SBA in one calendar
    year,” Robinson says.
    Xerox is also an active member of many
    associations, including the Upstate New York Regional Minority
    Purchasing Council, which Robinson chairs; the National Minority
    Supplier Development Council; and the National Association of Women
    Business Owners. The company has relationships with groups such as the
    Women’s Business Enterprise National Council, the U.S. Pan-Asian
    American Chamber of Commerce, the American Indian Chamber of Commerce,
    the African American Chamber of Commerce, and the U.S. Hispanic Chamber
    of Commerce.
    As a global company, Xerox’s supplier diversity
    outreach also involves Brazil, Canada and the United Kingdom. For
    example, in late 2004, Xerox helped launch the Canadian Aboriginal and
    Minority Supplier Council, and Xerox Canada CEO Doug Lord serves as the
    board chairman.
    “Within the United States and abroad, operating a
    strong supplier diversity program has become a business imperative,”
    Robinson says. “Xerox intends to continue leading with a world-class
    program that integrates supplier diversity with other business
    functions, uses advanced tracking and measurement to evaluate progress,
    and seeks ongoing process improvements to become even stronger.”