LEXMARK COMPLAINTS ,COMPLAINTS……….

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LEXMARK COMPLAINTS ,COMPLAINTS……….

 user 2006-06-30 at 12:05:00 pm Views: 61
  • #15915

    File, Print, Frustration: Lexmark survey says Web has great info but it’s a pain to get it ‘to go’
    LEXINGTON,
    Ky., June 06 — Americans increasingly rely on the Web as a key source
    of news and information, but printing from the Web is an exercise in
    frustration, according to a survey sponsored by Lexmark International,
    Inc.
    The survey reveals that while people are accustomed to
    turning to the digital world for a wealth of information they still
    want to transfer some of that information to paper.
        What People Print: Survey Highlights
     Men
    have no problem seeking driving directions — so long as the only”stop”
    they have to make is on the information superhighway. Accordingto the
    Lexmark survey, 79 percent of men will print out drivingdirections
    before embarking on a road trip, compared with the 19percent who say
    they would rather stop and ask for help.- When it comes to getting
    their news in hardcopy form, there’s good news  for newspapers — for
    now.  Seventy-seven percent of respondents saythey still would rather
    read a newspaper than download news pages fromthe Internet. The
    preference for downloading and printing news from theInternet increases
    markedly among younger generations. Of respondentsin the 18 to 34 age
    bracket, 28 percent prefer printing their news fromthe Web, compared
    with 13 percent of respondents aged 55 and above.- There are no
    generation gaps among women when it comes to choosingAmerica’s “most
    printable” actor.  George Clooney collected almostthree times as many
    votes as runner-up Brad Pitt. Even among women aged18-34, a bevy of
    Hollywood ‘It’ boys like Jake Gyllenhaal, Matthew Foxand Terence Howard
    (each received 2 to 3 percent of the vote), posed nocompetition to
    Clooney’s classic looks- For the most part, Americans are practical
    about Web printing. The most common reasons they cite for printing hard
    copies of electronic documents are for step-by-step instructions or
    directions (55%), for  personal records (46%) and out of fear of losing
    the electronic copy  (36%).
     Lexmark Toolbar Solves Web Woes
    “The
    Web has great information but consumers told us that printing from the
    Web can prove challenging,” said Najib Bahous, Lexmark vice president
    and president of its Consumer Printer Division, explaining that Lexmark
    has developed free software to help consumers solve their Internet
    printing problems.
    Among the reasons survey respondents said they are often frustrated when they print from the Web:
         – Lengthy advertisements are printed
         – Words or images are cut off
         – Unwanted images are printed
         – Pictures can’t easily be printed separately
         – Paper and ink or toner are wasted
    To
    alleviate the frustration of printing from the Web, Lexmark has
    developed the Lexmark Web Toolbar*. The toolbar makes it quick and easy
    for users to print what they need from the Web. With a few simple
    clicks, users can:
    - Print text only, eliminating ads and other unwanted images
    - Print the entire Web page without cutting off images or text
    - Print only in black
     - Print borderless photos from Web sites
    - Preview their selections before printing