HP’s "NO COMMMENT" ON START-UP CTGS

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HP’s "NO COMMMENT" ON START-UP CTGS

 user 2006-07-18 at 11:40:00 am Views: 63
  • #16230

    start-up cartridges in printers designed for light users, claims HP
    ‘No comment’ on how replacements are priced in stores
    PC World and HP implicitly blamed each other for confused pricing of printers and cartridges.
    The
    computer superstore said it was not responsible for setting the pricing
    parameters; HP said it recommended prices ’at a level designed to give
    value to customers, whatever their needs’, but it was up to dealers to
    decide the margins at which they sold.An HP spokeswoman said: ‘We
    cannot comment on the street prices, merchandising or price labelling
    practices that PC World ultimately chooses to use.’HP also denied
    selling printers with near-empty cartridges, saying it used ones
    containing the ‘optimal amount of ink or toner’ for people who print
    only occasionally, because little-used products could degrade. It said
    such customers are also ‘sensitive to purchase prices’.These ‘low-use’
    cartridges do not appear to be available as a separate product,
    however.PC World defended the disparity in its own prices by stating
    that its superstore and business sections had different pricing models
    ‘according to the different markets they address and competition they
    face’.It said PC World had ‘responsibilities that some of the online
    competition do not have to worry about’ and offered a wider range of
    consumables than rivals. The LJ1020’s refill cartridge has been priced
    at £69.99 for retail customers since 30 November, the company said.