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 user 2007-03-21 at 10:10:00 am Views: 42
  • #17641

    Cartridge World gains improvements from NetSuite
    World, a NetSuite business-to-business e-commerce “power user,” has
    automated its entire e-commerce operations — from procurement to
    fulfillment to invoicing to financial reporting — with NetSuite Inc.’s
    software-as-a-service e-commerce platform.Emeryville, CA.-based
    Cartridge World, the world’s fastest growing ink refilling retailer in
    the $80 billion printer cartridge industry, said it has successfully
    integrated NetSuite into its worldwide operations to oversee hundreds
    of off franchise locations and manage its rapidly growing business.

    NetSuite E-commerce helps the franchise locations order products and
    conduct business with Cartridge World North America.Cartridge World,
    which refills empty ink cartridges and remanufactures empty toner
    cartridges for inkjet printers, laser printers, fax machines and
    photocopiers with brand-specific ink and toners, said that since
    implementing San Mateo, CA-based Netsuite as its e-commerce platform
    several years ago, the company has seen an exponential growth of 200
    percent in sales to the more than 500 U.S. stores of Cartridge World,
    and more than 1,400 worldwide.Previously, Cartridge World used
    QuickBooks and an internal Web store, but the company’s rapid growth
    was causing strains on data visibility and inventory coordination. In
    part, this was due to manual processes in fulfillment that created
    costly data entry errors and an international presence that posed
    expensive demands for disaster recovery and continuity assurance.With
    NetSuite, Cartridge World also has saved $75,000 a year in personnel
    costs from streamlined inventory processes; is saving an additional
    $150,000 per year from on-demand availability and managed backups; and
    is providing real-time information and key metrics for the global
    organization.Furthermore, Cartridge World is in the process of
    expanding its use of NetSuite in myriad ways, including linking all
    suppliers’ inventory to Cartridge World via NetSuite’s SuiteFlex
    integration platform; allowing royalty payments from stores to be
    directly deposited into bank accounts; and consolidating global
    operations into one set of financial statements.NetSuite enables
    companies to manage key business operations in a single system, which
    includes accounting/enterprise resource planning, customer relationship
    management and e-commerce. NetSuite is delivered as an on-demand
    service, and its real-time dashboard technology provides an easy-to-use
    view into role-specific business information that is always
    up-to-date.NetSuite has more than 1,500 business-to-business and
    business-to-consumer e-commerce customers around the globe.

    also recently announced a new release of NetSuite e-commerce
    functionality, which extends the benefits of software as a
    service-applications to meet the needs of mid-sized companies’
    ecommerce operations. The new features — including multichannel,
    multi-store, multicurrency and multi-language support and automated
    Amazon.com-like up-sell/cross-sell capability — enable mid-sized
    companies to efficiently automate both their BTB and BTC operations
    without the cost and pain of developing complex custom applications