*NEWS*EPSON TALKS TOUGH…COMPATIBLE CTGS

  • 7035-overstock-banner-902x177
  • Video and Film
  • Print
  • big-banner-ad_2-sean
  • cartridgewebsite-com-big-banner-02-09-07-2016
  • mse-big-new-banner-03-17-2016-416616a-tonernews-web-banner-mse-114
  • toner-news-big-banner-nov-8
  • mse-big-banner-new-03-17-2016-416716a-tonernews-web-banner-mse-212
  • 2toner1-2
  • futor_902x177v7-tonernew
  • facebook-tonernews-12-08-2016
  • 05 02 2016 429716a-cig-clearchoice-banner-902x177
  • 4toner4
Share

*NEWS*EPSON TALKS TOUGH…COMPATIBLE CTGS

 user 2007-06-18 at 10:06:00 am Views: 34
  • #17913

    Epson talks tough on compatible cartridges
    June
    2007 Epson is planning to sue the makers of compatible ink cartridges
    after blaming two thirds of its printer returns on the cheap ink
    sellers.

    The
    printer firm plans to clamp down on the compatible cartridge makers by
    enforcing its patents. It says the steps are necessary to protect both
    its income stream and consumers’ printers.Low-cost ink offers greatly
    reduced costs per printed page, with the price drop particularly
    noticeable for photos, where authentic inks can set you back over £1
    per print. But Epson’s Intellectual Property manager, Iain Friar, says
    ‘everyone knows you get what you pay for’, and that ‘no-one ever bought
    a compatible because they thought it would be higher quality.’Friar
    insists there is a ‘risk of damage’ associated with ‘any non-Epson ink
    cartridge’, and claims that although printer warranties are invalidated
    by the use of compatible ink cartridges, Epson was honouring them on
    machines which failed after their useHe claims that Epson’s approach
    ‘is one of education’, and ‘steps are taken to make sure that the
    customer understands’ that compatible inks are to blame for failed
    hardware.Robert Clark, Epson’s Director of Inkjet Business in Europe,
    says 67 per cent of returned printers in Europe had been using
    compatible ink cartridges, adding up to what he called ‘unreasonable
    service costs for Epson and none for the third party
    manufacturer’.Epson insists that it is taking a ‘very even-handed
    approach’ to tackling the compatible cartridge maker. Epson ‘never
    makes frivolous complaints about [compatible ink manufacturers]‘, says
    Friar, and was an ‘innovator’ that didn’t waste time in court ‘unless
    it was necessary’.