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 user 2008-08-19 at 5:24:15 pm Views: 39
  • #20756
    Parts Now! Will Enter the Xerox Printer Parts Market
    By Increasing the Availability of Xerox Parts and Solutions, Parts Now! Will Help Service Companies Remain Competitive
    Wis.—Xerox®, a dominant player in the copier industry, is rapidly
    becoming one of the three top makers of color business printers in the
    U.S. As more Xerox printers enter the market, this evolution marks a
    growth opportunity for service dealers who repair printers. But these
    dealers face a challenge: a closed distribution system means a limited
    supply of parts. In an effort to help service organizations capture new
    business and drive more revenue, Parts Now! will stock and sell Xerox

    “The innovative Xerox color technology produces documents
    that rival the leaders in the color printer market. As the market
    continues the transition to color, Xerox is well-positioned to be a
    major player,” said Jason Jensen, Vice President of Business
    Development. “For service dealers to stay competitive, they will need
    to service Xerox equipment.”

    Xerox differs from traditional
    printer manufacturers like Hewlett Packard and Lexmark, in that they
    have a closed parts distribution system. Parts Now!, the leading
    solutions provider in the field of business printing, is using its
    nearly two decades of expertise to source, stock and ship the
    most-needed spare printer parts for Xerox. In fact, Parts Now! got its
    start in 1989, a time when the service market faced similar limitations
    sourcing parts for Hewlett Packard, the market leader in laser
    printers. Today, Parts Now! is the largest supplier of OEM parts for
    Hewlett Packard, Lexmark, and Canon.

    Parts are one void in the
    marketplace. The other is the lack of technical support. Xerox uses
    solid ink technology engineering, which differs substantially from the
    dominant players’ toner cartridge approach. Very few organizations in
    the industry offer technical support to dealers moving into the Xerox
    market. Parts Now! plans to offer a complete solution with its Xerox
    launch by offering technical support, a quick reference guide, an
    expert Xerox sales team and also printer repair training for Xerox

    Jensen said, “With only one call, service techs will
    be plugged into our tech support team, the people who are trained to
    solve just about any printer problem. Whether it’s servicing the Phaser
    6250, the Phaser 860 or the DocuPrint N Series, every service
    organization, large or small, is going to experience some challenges
    supporting Xerox equipment. There’s a real opportunity in the
    marketplace and we’re pleased to provide a complete solution for our

    About Parts Now!
    Parts Now! LLC is the
    leading solutions provider in the field of business printing. The
    company offers expert technical support, real-world repair training and
    the industry’s only truly turnkey print management program. With annual
    sales of $97.8 million in 2007, it is the largest distributor of laser
    printer parts in North America. Parts Now! is proud to be an authorized
    distributor for Hewlett-Packard, Lexmark, Toshiba and Canon U.S.A. Inc.
    Visit for more information.