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 user 2009-02-06 at 10:54:31 am Views: 43
  • #21424
    Epson launches first store in Mumbai; to expand India ops
    Japanese imaging solutions provider Epson today launched its first Pro
    Centre store in the city for showcasing its printer range,carrying out
    demos and for facilitating customer bookings.”We are planning to expand
    operations in India, as it is a growing market. We are looking at
    setting up more stores in the metros like Delhi, Chennai and
    Bangalore,” Epson India Managing Director Etsuo Fujita told PTI.A $
    13-bn company, Epson has been manufacturing imaging printers since 1968
    and has presence in 109 countries.”This March-end, we are likely to
    close with around Rs 300-crore turnover,” Epson India General Manager
    Sales (West and South) Ramprasad R V said.The Bangalore-headquartered
    company has been clocking a growth rate of 10-15 per cent year-on-year,
    he added.

    The Japan-based Seiko Epson Corp has three factories
    – one each in China, Indonesia and Philippines.”Each factory produces
    5 million units per year and some of these are exported,” Fujita
    said.Asked whether the company plans to set up a manufacturing facility
    in India, Fujita said, “We are considering, but it is not yet
    confirmed.”Epson markets dot-matrix printers, inkjet printers, laser
    printers, scanners and LCD projectors. Its products are used by the
    commercial segment for printing film banners, in professional
    photography as well as for home use.Publications like The Times of
    India, The Hindu, Malayala Manorama, and Yashraj Films are some of the
    clients using Epson printers for proofing of newsprint and images,
    Ramprasad said.
    Epson set to open office in Nigeria
    users of Epson products may not have to worry again, how to get most of
    their damaged equipment repaired as the global technology company, last
    week promised to open an office in Nigeria by mid year for the purpose
    of providing after sales support.
    The company made the promise in a
    2-day consumer event,  attended by Resellers, and  end users, in Lagos
    last week.The company also in a classical marketing style facilitated
    by Technology Distributions Limited,  revealed the depth of options
    available in the Epson products portfolio.

    The event which
    unveiled a 7-man EPSON team led by Shaun Robinson, Account Manager,
    Africa who said that Epson has over 100 years tradition of creating
    products that are smaller and more precise.

    Epson has a vision
    to drive digital image innovations by providing cutting-edge imaging
    solutions focused on the fields of imaging on paper, imaging on screen,
    and imaging on glass. Shaun Robinson listed the products-Epson Inks,
    photo paper, Inkjet printers, Laser Printers, Projectors and Scanners.
    Resellers and many end users were excited by the TX800FW and the
    EMP400We. Mr. Robinson explained that the TX800FW is a heavy weight
    performer, a new statement in design for a dynamic lifestyle with
    wireless connectivity and high quality document and photo printing.

    to him, the TX800FW enables printer sharing in offices, has an array of
    functions including scanning, faxing, copying and printing. It has
    amazing speed, capable of duplex printing, high resolution printing and
    produces intricate details accurately.

    In her demonstration,
    Nieve Cavanagh, Epson’s Business Development Manager, referred to the
    EMP400We as an educational projector that enables interactivity with
    students. She recounted that the projector is perfect for use with
    interactive white boards, projects without shadows (ultra short throw),
    easy to maintain with network monitoring and control and has enhanced
    anti-theft features.

    The resellers and end users demanded for
    after sales support, which Epson said it was prepared to put in place.
    They complained that in the past they have seen very good Epson
    products perform badly in the market because of non-existent  of after
    sales support.

    End users also queried Epson’s pricing policy and
    advised that it should be competitive enough to guarantee patronage.In
    his reaction Robinson explained that by mid-year there would be an
    Epson office physically in Nigeria for the purpose of after sales
    support. On the issue of pricing, Robinson said that they were as
    competitive as they could be without compromising the very high quality
    for which Epson is known. He assured the Resellers that they would
    always be adequately rewarded for selling Epson products.

    In her
    contribution, Mrs Chioma Chimere, the General Manager Marketing,
    Technology Distributions, said that Epson has shown commitment to the
    Nigerian market through the size and quality of the Epson marketing
    team.  Chimere expressed satisfaction at the sustained high quality
    standards of the Epson products. She noted that the Nigerian ICT market
    was opening up every day and the resellers must take advantage of the
    Epson proposition to increase their market shares and turnover. Mrs
    Chimere said  some users who complained about the compatibility of the
    Epson ink have problems with ink only when they buy fake ink from
    unauthorized channels.

    She urged the resellers to always buy
    from TD and save themselves the discomfort of buying the same ink again
    and as TD would always gain thus increasing the total cost of
    ownership.  Chimere assured the resellers that TD would remain the
    ultimate source of genuine and high quality ICT products from original