WILL XEROX BE BARRED FROM N.Y. STATE CONTRACTS ?

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WILL XEROX BE BARRED FROM N.Y. STATE CONTRACTS ?

 user 2010-05-24 at 10:15:14 am Views: 51
  • #24073
    http://www.connecticutplus.com/cplus/information/news/Business_21/Union-questions-Xerox-CEO-Ursula-Burns-at-Xerox-annual-shareholder-meeting-about-E-Z-Pass-labor-dispute-and-customer-service84738473.shtml
    WILL XEROX BE BARRED FROM N.Y. STATE
    CONTRACTS ?

    Union questions Xerox
    CEO Ursula Burns at Xerox annual shareholder meeting about E-Z Pass
    labor dispute and customer serviceUnion activists and leaders for the
    Communications Workers of America (CWA) questioned Ursula Burns, Xerox
    CEO, about the escalating labor dispute between the company and CWA at
    Xerox’s 2010 shareholder’s meeting.Last May, 292 workers at the Staten
    Island E-Z Pass Customer Service Center voted to form a union and join
    CWA. The workers are employed by Xerox after its February, 2010
    acquisition of Affiliated Computer Services for $6 billion. For nearly a
    year Xerox/ACS has illegally refused to bargain with the union. While
    Xerox/ACS boasts of positive labor relations, the National Labor
    Relations Board, Region 29 has accused the company of illegally coercing
    and interrogating its workers, as well as failing to bargain.

    CWA
    held a protest at the Xerox shareholder’s meeting prior to the approval
    of the ACS acquisition in February. The union originally supported
    Xerox’s purchase of ACS because of Xerox’s reputation as a good company.
    Since Xerox took control of ACS, labor laws have continued to be
    broken, workers have been fired for supporting the union, pay has been
    unilaterally lowered, and intimidation of individual workers for
    supporting the union has continued.Tim Dubnau, the Organizing Director
    for CWA District 1, asked Xerox CEO Ursula Burns, on behalf of
    shareholders: “This dispute is bad for workers, shareholders, and
    customers. CWA’s seeks a fair contract for our members that also
    protects E-ZPass customers. We are ready to bargain. My question is 3
    fold: 1. is Xerox tolerating law-breaking at its new division? 2. is
    this reputational risk worth taking? and 3. is upper management prepared
    to be distracted a lot more as this dispute escalates, or will Xerox
    move towards a quick resolution by bargaining in good faith to solve the
    dispute?”

    The MTA, Thruway Authority and Port Authority of New
    York and New Jersey hold a $202.5 contract with Xerox/ACS to administer
    E-Z Pass for NYS. The New York State Senate recently held a hearing on
    labor practices and customer service quality at E-ZPass. By breaking the
    law, Xerox/ACS is endangering its status as a responsible contractor
    for New York State. If NYS declared Xerox/ACS an irresponsible
    contractor, the company could be barred from new state contracts.