HP SETTLES "LOW-INK" POP-UPS FOR $5Million

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HP SETTLES "LOW-INK" POP-UPS FOR $5Million

 user 2010-11-24 at 9:56:15 am Views: 73
  • #23979

    http://www.which.co.uk/news/2010/11/hp-settles-printer-ink-lawsuit-for-5-millon–236786/

    HP SETTLES “LOW-INK” POP-UPS FOR $5Million
    HP
    settles printer ink lawsuit for $5 millon US case affects hundreds of
    HP printersHewlett-Packard has reached a settlement in a US court case
    accusing faults in over a thousand different printers sold over a period
    spanning nine years.The case (HP Inkjet Printer Litigation, Case No.
    C05-3580 JF) was based on three separate lawsuits.One claimed that HP
    ‘low on ink’ messages confused customers into prematurely replacing
    cartridges. Another claimed certain HP cartridges stopped working on
    undisclosed expiration dates, and the last claimed some HP printers use
    colour when printing in black and white, without disclosing this fact or
    providing consumers with the option to disable it.Which? printer ink
    running cost tests take into account printers that use colour for
    printing black and white documents. See our printer reviews for more
    information on printer ink running costs.

    HP inkjet printer settlement
    HP
    denied the claims and the case reached a settlement that included HP
    agreeing to make changes to some ‘low ink’ messages as well as amending
    information given in user manuals. According to the proposed settlement,
    HP will also contribute up to $5,000,000 in e-credits to be distributed
    among owners of affected US purchased HP printers who file a claim.

    The
    settlement covers US-purchased models only and claimants will not
    receive more than $6 per claim. With a limit of $5,000,000 HP e-credit
    available, more claimants could result in people receiving even less.

    http://www.which.co.uk/news/2010/11/hp-settles-printer-ink-lawsuit-for-5-millon–236786/

    https://www.hpinkjetprintersettlement.com/Default.aspx
    HP pop-ups of  “low ink” legal action reaches Proposed Settlement
    Welcome
    to the Settlement Website for In re: HP Inkjet Printer Litigation, Case
    No. C05-3580 JF. This website provides information about the class
    action settlement involving certain Hewlett-Packard Company (“HP”)
    inkjet printers. On October 1, 2010, the Court gave preliminary approval
    to the settlement and certified a settlement class of purchasers and
    owners of certain inkjet printers. To be a class member, you must have
    purchased the printer for your own use or received it as a gift in the
    United States (and not for resale or distribution) between September 6,
    2001 and September 1, 2010. A list of printers at issue in this
    settlement is available by clicking here.

    The Court in charge of
    this lawsuit is the United States District Court for the Northern
    District of California. As part of this settlement the Court combined
    three separate lawsuits against HP as one lawsuit called In re: HP
    Inkjet Printer Litigation, Case No. C05-3580 JF.

    SUMMARY OF THE SETTLEMENT
    The
    proposed settlement provides for a number of significant benefits,
    including HP’s agreement to discontinue the use of certain pop-up
    messaging that includes the graphic image of an ink gauge, ruler, or
    container of ink, and to make certain changes to the disclosures on its
    website and the packaging, manuals and/or user interfaces for HP
    small-format inkjet printers. In addition, if you are eligible, the
    proposed settlement may provide an e-credit for future purchases of
    printers and printer supplies offered at http://www.shopping.hp.com. Please
    click here for additional details on the settlement benefits

    https://www.hpinkjetprintersettlement.com/Default.aspx