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 user 2004-02-08 at 11:37:00 am Views: 93
  • #5003

    Service Automation Solutions for the Office Equipment Industry

    EFI, the world leader in digital imaging and print management solutions for commercial and enterprise printing, on Thursday announced it has signed an agreement to acquire ADS Communications, Inc., the leading provider of service automation software for the office equipment industry. The acquisition price is $11.5 million in an all cash transaction and EFI expects to close the deal by the end of February.

    “The automated equipment maintenance systems from Automated Dispatch Systems (ADS) offer excellent synergies with our product portfolio for the office equipment channel, particularly in the exciting area of Intelligent Device Management,” said Mike Stramaglia, EFI General Manager of Enterprise Solutions, Service Automation. “EFI is focused on increasing our customers’ productivity and ROI. With ADS’ automated response, tracking and reporting dispatch software, office equipment dealers and service providers can significantly improve their efficiency and price competitiveness. And their customers will enjoy less copier and printer downtime and faster service response times.”