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 user 2005-04-07 at 12:27:00 pm Views: 49
  • #8675

    Fraudulent TelemarketinG

    It is our aim to assist members and
    their customers wherever possible in trying to stop problems with toner
    pirates.  Included are some guidelines that will help you in this regard as well
    as a form letter to reject the goods.  Send a copy of your letter of rejection
    and copies of any invoices and correspondence that pertain to your complaint to
    Business Technology Association, 12411 Wornall Road, Suite 200, Kansas City, MO
    64145 or fax it to 312-559-1172.  We will forward a copy of your complaint to
    the FTC, which keeps a database for potential law enforcement action against
    these types of companies.

    Also dedicated to fighting telemarketing
    fraud are the National Fraud Information Center (800-876-7060), the Better
    Business Bureau and the Telemarketing Fraud Contact at the Attorney General’s
    office in each state.  You should contact the Attorney General of the state from
    which the order was sent as well as your own home state.  These agencies may
    also provide you with additional information and guidance on specific concerns. 
    Lastly, information may be obtained from the Internet by visiting the Federal
    Trade Commission’s Consumer Gateway at
    http://www.consumer.gov  and the Imaging
    Supplies Coalition.

    It is our hope that the more information
    we spread about fraudulent telemarketers, the sooner they can be stopped. 
    Members may call the Legal Hotline at 1-800-869-6688 if you have any
    further questions.