4200 printer—torn fuser film service note

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4200 printer—torn fuser film service note

 user 2005-04-14 at 4:52:00 pm Views: 70
  • #8878

    HP LaserJet 4200 printer—torn fuser film service note

    Some users of the HP LaserJet 4200 series printer have experienced printing problems caused by delaminated or torn film on the product’s fuser and occurring before the end of the fuser’s 200,000-page life. The cause of the tearing film is a flange component set at an excessively angled position on some units. This issue has been corrected, and all fusers produced subsequently will have a proper flange component in place.

    Below is an example of print quality problems associated with the torn film. Other indications that the film is torn include pieces of the film coming out with the printed output or the fuser area of the product.

    To determine if the fuser film is torn, lift the fuser tray guide and examine the film. Film in good condition appears as a solid gray roller, film in poor condition exhibits the film sleeve shifting to the left and shredded film pieces. If the film is torn, replace the fuser. When this issue occurs before the end of the fuser’s 200,000-page life, customers are not charged for the fuser replacement.

    For more information

    Please see service note number Q2425A-03.

    Torn fuser film

    Affected fusers are listed below.

    Product numbers

    Serial number range

    Replacement part numbers

    Q2425A

    Q2426A

    Q2427A

    Q2428A

    Q2446A

    Q2447A

    110 V models

    USBNL00001-99999

    USBNM00001-99999

    USBNN00001-99999

    USBNP00001-99999

    USBNS00001-99999

    USBNX00001-99999

    USDNL00001-19672

    USDNM00001-20855

    USDNN00001-21009

    USDNP00001-20810

    USDNS00001-20698

    USDNX00001-21024

    RM1-0013-040

    220 V models

    USDF00001-99999

    RM1-0014-040

     

    Poor print quality caused by torn fuser film

    HP LaserJet 4200 printer—torn fuser film service note 2