Q & A WITH HP’S DIRECTOR OF IMAGING
Q & A WITH HP’S DIRECTOR OF IMAGING
2005-04-15 at 11:11:00 am #8900Q&A:
Hewlett-Packard’s Vyomesh (VJ) Joshi
What follows is the transcript of a online chat with
Vyomesh (VJ) Joshi the director of Hewlett-Packard‘s
imaging and printing division.
Fdceditors: Good afternoon everyone, and thank you for joining
us. Today we have the pleasure of speaking with VJ Joshi, who is
Hewlett-Packard’s chief of imaging and printing. He has a lot to say about the
future of digital imaging. VJ, in this realm what do you think will be the most
important business and tech trends in the next few years?
VJ Joshi: There are four key trends. The first one is a big
improvement in ease of use; the second one is significant improvements in print
speeds. The third one is bringing 4×6 print costs down, and the fourth one is
printing from camera phones.
What HP printing/imaging products do you think have really changed the industry?
VJ Joshi: The Photosmart printer,
Photosmart All-in-One, Instant Share capability on our digital cameras and the
4×6 appliance printer are examples. The first thing is that the image quality
and permanence are better than silver halide. Customers can take pictures with
any camera and print them in the convenience of their home and there is no PC
R Greifeld: How will HP keep
up its incredible growth in the imaging segment?
VJ Joshi: The digital photography market is growing very
rapidly, and with camera phones we believe that by 2008 more digital prints will
be consumed than analog.
average customers willing to print photos at home rather than drop media off at
VJ Joshi: The current digital
camera users — 80% of them print using their home inkjet printer to print their
pictures.The main reason for that is ease of use and instant gratification. It’s
all about choice, control and convenience. It’s the choice to print 4×6, 5×7 or
8×10 pictures, greeting cards and album pages. More instant gratification
relates to the control of printing them in the convenience in their home.
HK: Hi, Mr. Joshi. Good afternoon. I’d
like to know how do you (and HP) view the growing aggression of Dell into the
VJ Joshi: Dell is not
really impacting at all HP’s imaging and printing business. Most of their
marketshare gains are at the expense of Lexmark. There is no equivalent of
Microsoft and Intel of the PC business in imaging and printing, and there is a
lot of innovation going on that Dell will not be able to commercialize. Let me
be very specific about printing speed. HP is improving photo printing speed
every 18 months. We have our own Moore’s Law where photo printing speed is
doubling every 18 months.
Marty56: Is HP threatened by Dell’s launch of new printers?
What is HP going to do to stay on top in the printer market?
VJ Joshi: As I spoke of the four
trends, we are going to continue to push speed, ease of use, affordability and
printing from camera phones.
Taylor1: What can you do about the decreasing margins in printing as a result of
the increasing use of laser printers?
VJ Joshi: HP has access to all three printing technologies:
inkjet, laserjet and Indigo. We design products based on customer needs and we
feel that HP is going to continue to focus on meeting customer needs.
Bob: What will be the next
breakthrough in photography?
Easy-to-print camera phone pictures, printing from camcorders and printing 4×6
Honduck: With all the
growth in camera phones, does HP have any plans to enter this market?
VJ Joshi: We are working with several
phone companies including Nokia, Sony Ericson to print directly from the camera
phone to HP printers — easily!
Does HP plan to outsource any more of its imaging and printing business
VJ Joshi: We don’t outsource
our R&D. We are a global business with operations all over the world,
including U.S., Ireland, Puerto Rico and Singapore.
Jerry: Are there good and inexpensive ways for consumers to
digitize their collections of photographs so they can archive and share?
VJ Joshi: HP sells very high quality
scanners starting at $79. Some of the scanners have automatic photo feeders to
scan stacks of photos very easily.
Franklin: Which companies does HP see as their biggest threat?
Analysts recently have raised concerns about HP’s ability to stay competitive
with IBM and Dell. Are there any other big players HP is concerned about?
VJ Joshi: No. We always have
competitors like Epson, Canon, Lexmark in the imaging and printing space, but
their marketshare has always been in teens.
Rich902: Does HP have any plans to start new types of imaging
products, or will it remain focused on digital cameras, printing and ink?
VJ Joshi: We have just introduced a
CD/DVD labeling technology called “Lightscribe.” This allows customers to label
their CDs and DVDs using the laser inside the drive. The Lightscribe CDs and
DVDs will come with a special coating designed by HP. The laser can scribe the
label directly onto the disc.
Mick: What about basic inkjet IP expiring? Is HP worried about
newcomers to inkjet markets?
The Imaging and Printing Group has 9000 patents right now, and we add 1,000
patents every year.
LeaGoldman: How do
you think HP’s cameras are differentiated from others on the market?
VJ Joshi: HP has designed cameras with
ease of use in mind, image quality. HP’s Instant Share allows users to easily
e-mail and print the pictures to their friends and family. We also have
introduced real-life technologies with our new R707 camera, which allows
customers to achieve great image quality through features such as in-camera red
eye removal, adaptive lighting technology, in-camera panoramic preview, image
Steward: How do you see images becoming more a part of everyday life?
VJ Joshi: If you look at Internet
pages, they are full of images. I see environment becoming more and more image
rich.The digital technology allows customers to capture, create and share images
Kara Swisher: HP
is rolling out TVs and iPods. Why does HP need to be in consumer electronics
VJ Joshi: The consumer
electronics, PC and communication technologies are converging. Our customers are
asking to view their images, listen to music and watch movies with very easy to
use technologies from HP. HP has been successful with our media center PCs and
digital photography. We believe that customers are going to demand these
technologies to work together. HP wants to make this seamless, delivering the
best overall consumer experience.
AHesseldahl: What kind of service oppotunities does HP have
ahead of it in printing and imaging?
Joshi: We are working with big enterprise customers to manage their imaging and
printing environment to reduce significantly their operating cost and knowledge
workers productivity. For example, we are working with Ford in managing their
imaging and print environment.
What’s the most fun part of your role as head of imaging at HP?
VJ Joshi: Imaging and printing is a
business which goes from consumer to small and medium business to the enterprise
customer. I work closely with our teams to build great experiences for our
R Hagerty: How do you see
the use of imaging beyond printing developing in the workplace?
VJ Joshi: We also see tremendous
opportunities of imaging technologies in displays even in healthcare
applications. Let me give you an example. Inkjet printheads can deliver small
volume of ink very accurately. The healthcare companies would like to have a
device which can dispense medicine in very low volume, accurately.
Neil Fiske: Is HP at all
involved in medical imaging? Does it plan to get involved?
VJ Joshi: I cannot talk about or future plans. But, we
always have interest in new businesses.
Katydid: Does HP have any plans to make it less cumbersome to
deal with large file sizes of digital photos?
VJ Joshi: The Instant Share technology allows the customer
to share their photos very easily without large attachments that are difficult
for the receiver to open, if not impossible.
Don Milner: I can`t load my pictures from your camera to AOL?
Can`t you make these transfers easier?
VJ Joshi: Don, there are folks in my organization who can
RightFred: Is HP
hoping to beome less dependent on its printing and imaging earnings?
VJ Joshi: All of our HP businesses are
profitable. We expect the imaging and printing business to continue to
contribute to the overall success of the company.
DP: Will HP expand their digital camera line to include a
digital SLR for the enthusiast/pro market?
VJ Joshi: We can’t comment on future plans.
Gregoria15: Does HP have
further plans for Bluetooth and Wi-Fi for mobile printers?
VJ Joshi: We support both Bluetooth and Wi-Fi, and will
continue to do so.
kind of a threat do you think camera phones are to regular digital cameras?
VJ Joshi: Camera phones are an
opportunity, not a threat.
99prob 2: Do you think online photosharing sites provide a real
threat to HP?
VJ Joshi: No, because
customers would like to print in the convenience of their homes using their
Nina: In your
opinion, why do portable printers make sense? Who is using them?
VJ Joshi: Business customers use
portable printers to take their printing capability on-site. Insurance and law
enforcement are examples. Consumers love portable 4×6 printers to take to
parties where they can immediately and conveniently print and share them at the
Steveoramajohnson: Is HP
at all interested or involved in the document imaging space?
VJ Joshi: Our scanners are used to scan
office documents. We also work with our enterprise customers to manage documents
and integrate them with various applications.
Intel: What do you see as HP’s biggest challenge in the imaging
and printing realm?
VJ Joshi: To
continue to grow our business and drive innovation.
DP: Many people still use film and labs because they don`t have
to worry about adjusting exposure, contrast, and color balance to get good
prints. When will home printing be that easy.
VJ Joshi: Home printing is easy right now; you don’t
have to calibrate. As a matter of fact, if you try to develop film at various
photo finishing locations, you will get different results. The inkjet prints do
not vary as much from printer to printer.
Fdceditors: OK, well I think that’s all VJ has time for today.
He’s been very kind to spend so much time with us. VJ we very much appreciate
your appearance here today.
VJ Joshi: I
want to thank you all for joining me today.