Toner News Mobile › Forums › Toner News Main Forums › 13,000 COUNTERFEIT LEXMARK TONER MARKETED
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AnonymousInactiveLexmark Supports Pursuit of Supplies and Packaging
Counterfeiters
Lexmark International, Inc. is continuing its
campaign against counterfeit consumable supplies and packaging by supporting the
efforts of law enforcement officers in pursuit of those suspected of marketing
counterfeit Lexmark toner cartridges.
Undercover raids in three states resulted in the recent arrest of one
individual and led to the issuance of an arrest warrant for another. Based on
records seized in this multi-state investigation, more than 13,000 counterfeit
Lexmark toner cartridge boxes were fraudulently marketed.
Working with Lexmark and Stumar Investigations, the Allegheny County Police
Department in Pennsylvania, the Clifton, New Jersey, Police Department, the
Florida Department of Law Enforcement, and the United States Postal Inspection
Service issued multiple search warrants in an effort to stop the sale of these
counterfeit toner cartridges.
As a result of these efforts, the United States Attorney’s Office for the
Middle District of Florida (based in Jacksonville) presented investigative
findings to a federal grand jury that issued indictments against two suspects
for conspiracy to traffic in counterfeit goods or services. Trafficking in
counterfeit goods carries a maximum sentence of 10 years. Officers also seized
business records and the artwork and printing plates used to make counterfeit
cartons.
This multi-state investigation continues efforts by Lexmark over the past
several years to preserve the quality of the printing experience involving
genuine, Lexmark-branded equipment.
Worldwide distribution operations of counterfeit consumable supplies, such as
toner and inkjet cartridges, are estimated at more than $1 billion annually.
Customers using counterfeit supplies products risk poorer equipment performance,
low supply yields, inferior print quality, toner leakage, high cartridge failure
rates and increased equipment downtime–all of which cost the customer time and
money.
“Lexmark is dedicated to ensuring customer value through ongoing efforts to
identify, investigate and prosecute counterfeit operations,” said Paul Rooke,
Lexmark vice president and president of its Printing Solutions and Services
Division. “Lexmark has zero tolerance for counterfeiting because we want to
ensure that when a customer purchases Lexmark they know they are getting a
genuine Lexmark product.”
Helping identify counterfeits
Lexmark is a founding member of the Imaging Supplies Coalition (ISC), which
has launched a consumer-education initiative called “When in doubt, check it
out.” To protect customers from being victimized, this program allows those who
question product quality or authenticity to submit products anonymously to the
ISC to determine if the supplies are counterfeit. Since the inception of the
program, the ISC says counterfeit awareness has increased significantly among
distribution channels. Both distributors and consumers check the ISC Web site
(http://www.isc-inc.org/) for further information on supplies fraud.
“Lexmark continues to display leadership and commitment in the fight against
counterfeit supplies and packaging,” said Bill Duffy, ISC’s president and CEO.
“This latest series of raids shows Lexmark’s determination to protect customers’
interests by defending its brand and intellectual properties.”
Lexmark International, Inc., since its inception in 1991, has become a
leading developer, manufacturer, and supplier of printing and imaging solutions
for customers in more than 150 countries. Lexmark reported approximately $5.3
billion in revenue in 2004, -
AuthorMarch 22, 2005 at 9:34 AM
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