Date: Friday March 18, 2005 10:59:00 am
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HP in dock over claims of ink cartridge scamA woman in the US is suing HP, alleging that its ink jet
cartridges are designed to expire by a certain date, whether or not they have
been installed in a printer.
the suit,filed in the Santa Clara
Superior Court in California says ‘The smart chip is dually engineered to
prematurely register ink depletion and to render a cartridge unusable through
the use of a built-in expiration date that is not revealed to the consumer’.The cartridges have a sensor inside them which are designed to detect when
the ink reservoir is low and alert the consumer to buy a replacement. However,
many customers have long seen ink jet cartridges as being a bit of a rip off.
Recently PC Pro discovered that packs of ink jet cartridges from various
suppliers almost cost as much as the printer and often run out quickly.HP, which is the world’s biggest supplier of printers for personal computers,
was not available for comment.
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