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 user 2006-11-28 at 11:27:00 am Views: 60
  • #17014

    Epson Needs a Hero
    has launched the Epson Office Hero Awards in the UK and Ireland to
    celebrate the thousands of employees across the country who take time
    out of their daily work duties to help their colleagues with a myriad
    of “IT problems”.  From fixing the photocopier, to retrieving lost
    documents on the PC, these “office heroes” often go unrecognised and
    their contribution to their business is mostly underestimated. The
    Epson Office Heroes Award is about recognising the countrys unsung
    office heroes”38% of small businesses harbour an unofficial IT boffin
    within their workforce. Of these 700,000 “IT gurus’, nearly 40% spend
    the equivalent of 8 days a year helping their colleagues tackle every
    day technical problems – tasks which are vital to the smooth running of
    the company.  These IT saviours, save small businesses almost ₤11
    billion per annum on salaries otherwise needed for permanent in-house
    IT professionals*.The Epson Office Hero Awards are the perfect platform
    to thank and praise the individuals who are always on hand to answer
    technical questions – no matter how small, despite it being out of
    their remit.   Employers can nominate for their unofficial helpers via
    Below is a list of the most frequent
    problems people encounter on a daily basis which technically savvy
    employees can often help out with:

    A recent survey in the UK by Epson shows that
    1. Problems retrieving lost documents on the computer – 38%
    2. PC’s crashing – 19%
    3. Enlarging/reducing copies from A4 to A3 on photocopier – 12%
    4. Printing on letter-headed paper/labels – 8%
    5. Conference calling – 6%
    6.  Other – 17%

    is calling on employers in small businesses (with up to 50 employees)
    to nominate the person who answers everyone’s technical questions, no
    matter how trivial.  Does the HR officer cut short her lunch to fix a
    jam in the photocopier?  Does the office junior drop everything to help
    colleagues set up PowerPoint for an important presentation?  Does the
    accountant race to the printer when a deadline is looming and a printer
    needs the ink replacing?  If so, Epson would love to hear about
    it.Katrina Timmis, Channel Manager, Epson Ireland comments: ‘The Epson
    Office Heroes Award is about recognising the country’s unsung office
    heroes – they save the day on a regular basis and give up their time to
    help out.  These people in small business across Ireland work outside
    their job specification to help with technical problems affecting
    efficiency and are vital to the everyday running of small firms.  We
    want to acknowledge their influence on successful business practices,
    and help give them the recognition they deserve.’If you know an IT
    champion in your office that deserves the title of Epson Office Hero
    2006, simply log on to for details of how to
    nominate them.