EPSON TO EXPAND OPERATIONS IN MUMBAI INDIA & NIGERIA
EPSON TO EXPAND OPERATIONS IN MUMBAI INDIA & NIGERIA
2009-02-06 at 10:52:49 am #21770
Epson launches first store in Mumbai; to expand India ops
MUMBAI: Japanese imaging solutions provider Epson today launched its first Pro Centre store in the city for showcasing its printer range,carrying out demos and for facilitating customer bookings.”We are planning to expand operations in India, as it is a growing market. We are looking at setting up more stores in the metros like Delhi, Chennai and Bangalore,” Epson India Managing Director Etsuo Fujita told PTI.A $ 13-bn company, Epson has been manufacturing imaging printers since 1968 and has presence in 109 countries.”This March-end, we are likely to close with around Rs 300-crore turnover,” Epson India General Manager Sales (West and South) Ramprasad R V said.The Bangalore-headquartered company has been clocking a growth rate of 10-15 per cent year-on-year, he added.
The Japan-based Seiko Epson Corp has three factories — one each in China, Indonesia and Philippines.”Each factory produces 5 million units per year and some of these are exported,” Fujita said.Asked whether the company plans to set up a manufacturing facility in India, Fujita said, “We are considering, but it is not yet confirmed.”Epson markets dot-matrix printers, inkjet printers, laser printers, scanners and LCD projectors. Its products are used by the commercial segment for printing film banners, in professional photography as well as for home use.Publications like The Times of India, The Hindu, Malayala Manorama, and Yashraj Films are some of the clients using Epson printers for proofing of newsprint and images, Ramprasad said.
Epson set to open office in Nigeria
NIGERIAN users of Epson products may not have to worry again, how to get most of their damaged equipment repaired as the global technology company, last week promised to open an office in Nigeria by mid year for the purpose of providing after sales support.
The company made the promise in a 2-day consumer event, attended by Resellers, and end users, in Lagos last week.The company also in a classical marketing style facilitated by Technology Distributions Limited, revealed the depth of options available in the Epson products portfolio.
The event which unveiled a 7-man EPSON team led by Shaun Robinson, Account Manager, Africa who said that Epson has over 100 years tradition of creating products that are smaller and more precise.
Epson has a vision to drive digital image innovations by providing cutting-edge imaging solutions focused on the fields of imaging on paper, imaging on screen, and imaging on glass. Shaun Robinson listed the products-Epson Inks, photo paper, Inkjet printers, Laser Printers, Projectors and Scanners. Resellers and many end users were excited by the TX800FW and the EMP400We. Mr. Robinson explained that the TX800FW is a heavy weight performer, a new statement in design for a dynamic lifestyle with wireless connectivity and high quality document and photo printing.
According to him, the TX800FW enables printer sharing in offices, has an array of functions including scanning, faxing, copying and printing. It has amazing speed, capable of duplex printing, high resolution printing and produces intricate details accurately.
In her demonstration, Nieve Cavanagh, Epson’s Business Development Manager, referred to the EMP400We as an educational projector that enables interactivity with students. She recounted that the projector is perfect for use with interactive white boards, projects without shadows (ultra short throw), easy to maintain with network monitoring and control and has enhanced anti-theft features.
The resellers and end users demanded for after sales support, which Epson said it was prepared to put in place. They complained that in the past they have seen very good Epson products perform badly in the market because of non-existent of after sales support.
End users also queried Epson’s pricing policy and advised that it should be competitive enough to guarantee patronage.In his reaction Robinson explained that by mid-year there would be an Epson office physically in Nigeria for the purpose of after sales support. On the issue of pricing, Robinson said that they were as competitive as they could be without compromising the very high quality for which Epson is known. He assured the Resellers that they would always be adequately rewarded for selling Epson products.
In her contribution, Mrs Chioma Chimere, the General Manager Marketing, Technology Distributions, said that Epson has shown commitment to the Nigerian market through the size and quality of the Epson marketing team. Chimere expressed satisfaction at the sustained high quality standards of the Epson products. She noted that the Nigerian ICT market was opening up every day and the resellers must take advantage of the Epson proposition to increase their market shares and turnover. Mrs Chimere said some users who complained about the compatibility of the Epson ink have problems with ink only when they buy fake ink from unauthorized channels.
She urged the resellers to always buy from TD and save themselves the discomfort of buying the same ink again and as TD would always gain thus increasing the total cost of ownership. Chimere assured the resellers that TD would remain the ultimate source of genuine and high quality ICT products from original manufacturers.