DELL : APPLIES NETFLIX MODEL TO PRINTER INK CARTRIDGES

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DELL : APPLIES NETFLIX MODEL TO PRINTER INK CARTRIDGES

 user 2009-06-16 at 3:55:23 pm Views: 104
  • #22223

    http://www.pcmag.com/article2/0,2817,2348817,00.asp
    Dell Applies Netflix Model to Printer Ink
    Dell has launched an “InkSave” program, where consumers can return used
    ink cartridges for an automatic replacement.The model seems similar to
    that used by Netflix, where customers return movies using a prepaid
    envelope, and receive the next preferred movie on their list.InkSave is
    similar: Dell’s printers ship with a pre-filled ink cartridge
    installed, and a spare. When the original ink cartridge is exhausted,
    the Dell customer simply returns the original cartridge in the prepaid
    envelope, and Dell sends the customer a new one. The customer is
    automatically billed for the new cartridge, a Dell representative said
    in a blog post.Users can sign up for free on the Dell Web site. After
    doing so, Dell will send a welcome kit with an ink cartridge and the
    envelopes.It’s worth noting that HP specifically does not include
    envelopes to recycle its ink cartridges. In part, that’s because the
    company does not offer a program similar to what Dell offers. HP does
    recycle cartridges, however, but you will need to take them to an
    authorized location, such as a Staples, where you can buy another
    cartridge.

    In its FAQ, HP explains why it eliminated the envelopes:
    Transitioning the HP Planet Partners program from envelopes to
    authorized retail recycling provides more convenient opportunities for
    customers to recycle HP print cartridges and reduces the amount of
    shipping material required for recycling returns. Many customers
    already bring their used cartridges to retail stores when purchasing
    replacement cartridges, so offering HP print cartridge recycling at
    Staples stores offers an added convenience for them. In addition,
    cartridge collection at retail recycling locations has the potential to
    improve transport efficiency, as cartridges collected at retail
    locations will be transported in bulk to HP for recycling.

    http://www.printercomparison.com/default.asp?newsID=502
    Dell starts InkSave program
    Hate
    going to the store to buy more ink?  Well, Dell has a new solution for
    its customers; the online InkSave program.The InkSave program allows
    customers to order a new Dell ink cartridge along with a backup online
    with free shipping.  When the original cartridge runs out, replace it
    with the backup and send the empty cartridge back to Dell, free of
    charge.  Once Dell receives the empty cartridge, they will recycle it
    and send customers a new cartridge and charge them automatically.The
    idea is to keep the ink coming to users in a smooth cycle so that
    customers will never run out of ink and will never have to search for
    their particular cartridges in stores. To sign up for the new InkSave
    program, new customers will choose their printer’s specific series of
    ink and then select a corresponding Welcome Kit.  For instance, if you
    own the V505 AIO inkjet printer, you would select the Series 11 ink. 
    Within this series, users can choose from three Welcome Kits: a simple
    two cartridge kit, a three cartridge kit (includes photo ink cartridge)
    or a four cartridge kit (two black, two color high yield
    cartridges).Once you have chosen your kit, simply enter payment info
    and shipping address.  Dell will keep the information on file so when
    you send back the empty cartridge they can automatically charge you and
    then ship you your new cartridges.