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 user 2010-04-26 at 10:33:21 am Views: 57
  • #23429
    Given the still considerable price of consumables for inkjet printers and laser in Mexico, completed products, remanufactured, compatible, and of course fake, have been gaining ground.”Established or considered an act of piracy which are sold as original products are not. In Mexico there is counterfeit consumables, fortunately the index is very low, “said Gabriel Ocadiz, director of Sales and Marketing Solutions HP Laser Mexico.

    For his part, Francisco Javier Ochoa, director of Lexmark Supplies Mexico, said that this industry to be affected by filling, remanufactured, compatible and counterfeit consumables, has a 38% erosion. He said that this percentage between 2% and 3% is piracy inkjet cartridges and between 1% and 2% to toner.

    It should be noted that the completed supplies or compatible, is not considered an act of piracy, while those businesses engaged in the sale as such. “The problem is that you say it is an original product and this is remanufactured, that’s considered piracy because there is fraud and deception. But if you say this you fill your cartridge is not illegal, and you know if you expose yourself to have poor quality, your printer breaks down, etc., “he said Gabriel Ocadiz, HP.

    The interviewees agree that the Federal District, Guadalajara and Monterrey, are the main regions where there is the greatest concentration of piracy by the large volume to be handled – although this depends on the installed base of each manufacturer.

    Later, Gabriel Ocadiz, HP, said the firm has a 01 800 so that the consumer report if you suspect that you have sold an original non-consumable, “is a number that do not intervene as HP, precisely because the legal issue is a company that is responsible for making the process and ultimately if something is chasing, being pursued. “

    By questioning respondents about the source of the counterfeit consumables, some mentioned that is very diverse as they find that suddenly come from Mexico, South America or Asia. In that sense, the industry calls the user to avoid pulling the consumable in the trash, otherwise you will be contributing to counterfeiting.

    We have detected that you do not have the caution and throws away the cartridge and obviously there are people that well separated, the fill and sell them, said David Arias Sobrino, marketing coordinator of Canon Consumer Imaging Group of Mexico.

    Hence the importance of the consumer knows the different programs of collection supplies, depending on the brand of cartridge or toner. Among the manufacturers’ Web pages and you will find the mechanism on how to return the consumable, and the various collection centers that exist in all Mexico. This will also prevent counterfeiting also help protect the environment.
    For Francisco Ochoa, Lexmark, which sells both piracy as the buying is committing a crime. Then the end user must be aware of this situation and not be privy to such actions.

    Later, the manager acknowledged that the consumer resort to such unfair practices because it is cheaper to buy the consumables, “before this we had to react seeking different strategies to bring the product effectively to a more competitive price or manage various promotions as 3 x 2, up to 20% discounts, among others. “”Fortunately the actions we took last year, we stop this problem. However, we continue, it is a time of crisis and we must be very aggressive on these issues, “he said.