Dell yesterday opened up competition for a newly created customer experience award program. The program, established in conjunction with the National Federation of Independent Business (NFIB), will honor small businesses that instill the spirit of innovation and apply information technology to improve the customer experience. Selection of the winner will be announced at the NFIB National Small Business Summit in Washington, D.C., June 16-18, 2004.
The winner will receive $20,000 in technology from Dell; a “Day with Dell” program with Dell experts, including Michael Dell, to share best practices in technology; a lifetime membership to NFIB; and other prizes. Nine finalists will receive a Dell Latitude notebook computer and a one-year membership to NFIB