*NEWS*UK:HP IN DOCK OVER INK CTG SCAM

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*NEWS*UK:HP IN DOCK OVER INK CTG SCAM

 user 2005-03-18 at 11:01:00 am Views: 109
  • #10928
    HP in dock over claims of ink cartridge scam
    A Woman in the US is suing HP, alleging that its ink jet
    cartridges are designed to expire by a certain date, whether or not they have
    been installed in a printer.

    the suit,filed in the Santa Clara
    Superior Court in California says ‘The smart chip is dually engineered to
    prematurely register ink depletion and to render a cartridge unusable through
    the use of a built-in expiration date that is not revealed to the consumer’.

    The cartridges Have a sensor inside them which are designed to detect when
    the ink reservoir is low and alert the consumer to buy a replacement. However,
    many customers have long seen ink jet cartridges as being a bit of a rip off.
    Recently PC Pro discovered that packs of ink jet cartridges from various
    suppliers almost cost as much as the printer and often run out quickly.

    HP, which is the world’s biggest supplier of printers for personal computers,
    was not available for comment.