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AnonymousInactiveThe What’s Happenin’ Report AIndustry Analysts, Inc.
April 2012 Featured Article
Xerox Cuts CEO’s PayCopier MFP LinkedIn Group Passes 3,000 Members…This Group Currently Has
3,382Members…We’ve created a LinkedIn group called Copiers, Printers & MFPs. Please feel free to join. We welcome any relevant conversations and will do our best to moderate and keep spam, recruiters and ads from watering things down.Do You Want to Sell Workflow Apps to Your Customers?
(New Link, Check it out)
Did you know…11,000+
The number of industry subscribers this newsletter reaches twice each week
1974
The year Industry Analysts, Inc. began serving the office equipment industry
20,500+
Average number of visitors our website receives each month125+
The number of countries in which this newsletter is read104,000+
Average number of page views on our website each month549,000+
Average number of hits our website receives each month
The ulitimate app for the copier/MFP/printer sales force
(New Link, Check it out)
Previous Links…-Konica Minolta Introduces PageScope Mobile App for Mobile Connectivity
-Xerox Survey Shows Color Could Improve Learning & Boost Student Performance
Quick Links…Copier Dealer Channel Study
The 475 page report contains critical information broken down by brand, by dealer size and more.Topics include hardware, service, supply margins, dealers using OEM and non-OEM parts/supplies, sales rep productivity and compensation levels, placements by speed category and much more.
Click this link to learn more about this report and to access the Table of Contents.
Sincerely,
Andy Slawetsky
President
Industry Analysts, IncThank you very much for reading our newsletter. We hope you find it helpful and full of valuable information. Please feel free to contact us with industry questions.We Need Partners in Other Markets
If you are outside the US and have good relationships with local copier/printer dealers, resellers and concessionaires, we have a great opportunity for you. IA, Inc. is looking for companies to resell our products in other markets, especially Latin America, Africa, and Asia.Greetings! Thanks for reading our newsletter. We hope you find it informative and interesting. Please feel free to contact us directly with any comments, ideas or if you’d like to contribute to our column.
Industry Rumors…Ex Canon President Tod Pike Goes to Samsung
Sharp US Sends Senior Executives Back to Japan
Ricoh Reorganization Coming in April
US Dealerships on Hiring Sprees
Samsung to Buy Xerox?
Managed Print Services
What of the Promises?By Lou Slawetsky, CEO, Industry Analysts, Inc.
What happened? Managed print (or, MPS, or MDS, or OPS, or etc.) was to have been the strategy off the millennium. A market with a triple digit growth rate. The ability to lock in your account for three to five years. Gross margins of more than 50%. A natural conduit for the placement of MFPs supplied by your primary vendor. A continuous revenue stream. A stepping stone leading from managed print (or managed printers) to managed IT services. Easy sales, huge upside. Sales reps love the comp plan. MPS is a great plan that benefits both the dealer and the imaging system vendor.
Surprise!! The promises never materialized. We’re in the process of finishing the research phase of our annual Imaging Systems Dealer Strategies Report – a state of the industry snapshot. While not finished, we’re already seeing many dealers being stabbed by thorns in the rose garden.
Some dealers have dropped out of the market after only a few years, citing poor margins and higher than expected costs. One in particular reported negative margins. Ironically, he will be sticking with it, at least for now. He shared the fact that he saw his MPS efforts as a startup and expected margins to turn positive as he achieves critical mass.Available Reports-Dealer Service Manager Survey; Color Devices
-Dealer Service Manager Survey; Monochrome Devices
-Black & White MFP Customer Survey
-Color MFP Customer Study-Black & Color MFP Discount Levels
-A3 Service Margins
-A3 Supply Margins
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- Average Monthly Print Volume
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AuthorApril 17, 2012 at 7:01 AM
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