RUMOR: Xerox is Killing Off Their eConcierge Supplies Monitoring-Ordering Platform. (no statement from Xerox on this?)

jim · 2023-10-30T14:23:07-04:00

In a blockhead move, Xerox has decided to kill off its eConcierge supplies monitoring/ordering program. The last day to place orders in their system is December 31, 2023. The system will remain active for querying until early 2024. Customers who earned the free service benefit on their devices will lose that coverage on June 30, 2024. Customers are going to be PISSED when they find out they are losing the hardware coverage. Our concern is being able to monitor supply status so we can keep that revenue. https://www.reddit.com/r/msp/comments/17h0i78/xerox_is_killing_off_their_econcierge_supplied/?rdt=48855

Tonernews.com, October 30, 2023. USA

This topic is empty.

Viewing 1 post (of 1 total)

Author

Posts
#443073

jim
Keymaster

In a blockhead move, Xerox has decided to kill off its eConcierge supplies monitoring/ordering program. The last day to place orders in their system is December 31, 2023. The system will remain active for querying until early 2024. Customers who earned the free service benefit on their devices will lose that coverage on June 30, 2024. Customers are going to be PISSED when they find out they are losing the hardware coverage. Our concern is being able to monitor supply status so we can keep that revenue.
https://www.reddit.com/r/msp/comments/17h0i78/xerox_is_killing_off_their_econcierge_supplied/?rdt=48855
Author

October 30, 2023 at 2:23 PM

Viewing 1 post (of 1 total)

You must be logged in to reply to this topic.

The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty, or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site.