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The What’s Happenin’ Report Industry Analysts, Inc.
March 2012 Featured Article
Lexmark Acquires Solutions CompanyCopier MFP LinkedIn
Group Passes 3,000 Members
…This Group Currently Has
3,009Members…We’ve created a LinkedIn group called Copiers, Printers & MFPs. Please feel free to join. We welcome any relevant conversations and will do our best to moderate and keep spam, recruiters and ads from watering things down.Available Reports-Dealer Service Manager Survey; Color Devices
-Dealer Service Manager Survey; Monochrome Devices
-Black & White MFP Customer Survey
-Color MFP Customer Study-Black & Color MFP Discount Levels
-A3 Service Margins
-A3 Supply Margins
Do You Want to Sell Workflow Apps to Your Customers?
(New Link, Check it out)
Did you know…11,000+
The number of industry subscribers this newsletter reaches twice each week
1974
The year Industry Analysts, Inc. began serving the office equipment industry
20,500+
Average number of visitors our website receives each month125+
The number of countries in which this newsletter is read104,000+
Average number of page views on our website each month549,000+
Average number of hits our website receives each month
The ulitimate app for the copier/MFP/printer sales force
(New Link, Check it out)
Quick Links…Copier Dealer Channel Study
The 475 page report contains critical information broken down by brand, by dealer size and more.Topics include hardware, service, supply margins, dealers using OEM and non-OEM parts/supplies, sales rep productivity and compensation levels, placements by speed category and much more.
Click this link to learn more about this report and to access the Table of Contents.
Sincerely,
Andy Slawetsky
President
Industry Analysts, Inc
Thank you very much for reading our newsletter. We hope you find it helpful and full of valuable information. Please feel free to contact us with industry questions.We Need Partners in Other Markets
If you are outside the US and have good relationships with local copier/printer dealers, resellers and concessionaires, we have a great opportunity for you. IA, Inc. is looking for companies to resell our products in other markets, especially Latin America, Africa, and Asia.Greetings! Thanks for reading our newsletter. We hope you find it informative and interesting. Please feel free to contact us directly with any comments, ideas or if you’d like to contribute to our column.
Copier Printers & MFPsThe following discussions can be found in our Linkedin group by clicking on the link. Please feel free to participate:A3/A4 Sales Training Seminar
We help demystify the A3 VS A4 sales process and help your team understand how to educate their customers on the benefits and limitations of A3 and A4 products.Help your reps learn how to inform customers of the pitfalls of buying cheap A4 through alternative channels.
Conducted at your dealership by an industry expert with nearly 20 years experience in the office equipment industry.
Specification, Side-by-Side Comparisons, Test Reports, Solutions
Detailed SpecificationsFinally, an alternative to BLIThe only competitive research service that
includes a customer helpline
It’s like having your own personal assistant!Special Pricing for 2012The best service for your money, guaranteed*DataMaster earns zero revenue from the sale of licenses associated with product ratings certificates or awardsIndustry Rumors
The following rumors have come our way in the last few weeks. These are rumors and we make no claim to their legitimacy. They did come from credible sources.1. Nearly all Ricoh senior executives now working in Malvern PA – not at HQ in West Caldwell NJ
2. Ricoh will have a major reorganization in April
3. Ricoh is EXTREMELY back-ordered on hardware, some taking 6 or more weeks to deliver
4. Xerox sells corporate jet
5. Konica Minolta corporate hiring support personnel
6. Lexmark adding feet on the street
7. Ricoh Looking to Sell Ricoh Canada?
Dealer Training Programs
Click image to download details
2012 Color MFP Reliability Report
For manufacturers and vendors
Detailed SpecificationsCompare Reliability by Brand
Includes:
Pages Between Service Calls
Average Monthly Print Volume
Days Between Service CallsBased on 22,000+ color MFPs at customer locations
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