Collection of Personal Information By Hp

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Date: Tuesday March 11, 2014 11:17:50 am
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    Collection of Personal Information By Hp

    HP collects, exports, and uses personal information to manage your relationship with HP and better serve you by personalizing your experience and interaction with HP. Such collection is done with appropriate notice and consent, along with required filings with data protection authorities, where required.

    HP may collect personal information from you in connection with

    product or service orders, activations, and registrations
    profile creation and user verification for online services
    information requests or complaints
    marketing, newsletter or support subscriptions
    contest entries or survey participation
    instant credit applications
    job applications
    event registration
    visits or browsing on HP websites

    The types of personal information you provide to us may include:

    personal and business contact information, such as name, address, telephone number, and email addressin some cases, your business contact data may be provided to HP by a designated entity within your business or enterprise (such as a member of your IT department)
    financial information, such as your credit/debit card number or other billing information
    government issued identification number and salary other unique information such as user IDs and passwords, product functionality, product and service preferences, contact preferences, educational and employment background, and job interest data geo-location data such as your IP address or physical location when you request location based services

    If you apply for instant credit, we may ask you to provide additional personal information such as salary, government issued identification number, banking/financial account information, and other information to authenticate you and verify credit worthiness. This information will be used by our financial services providers in determining whether to extend you credit and how much to extend.

    If you choose to use a “tell-a-friend” or a similar referral program on our site, we will ask you for your friend’s e-mail address, social media handle, phone number, or other contact information to send your friend an invitation to participate in the program.

    If you post, comment, indicate interest or complaint, or share personal information, including photographs, to any public forum on an HP site, social network, blog, or other such forum, please be aware that any information you submit can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither you nor HP have control over. HP is not responsible for the personal information you choose to provide in these forums.

    In addition to the information you provide, HP may also collect information during your visit to an HP website, web-based application, or a website “powered by” another company on behalf of HP, through our Automatic Data Collection Tools, which include Web beacons, cookies, and embedded Web links. These tools collect certain traffic information that your browser sends to a website, such as your browser type and language, access times, and the address of the website from which you arrived. They may also collect information about your Internet Protocol (IP) address, unique device identifier, clickstream behavior (i.e., the pages you view, the links you click, and other actions you take in connection with HP websites or “powered by” websites) and product information. HP may also use some of these Automatic Data Collection Tools in connection with certain emails and communications sent from HP and therefore may collect information using these tools when you open the email or click on a link contained in the email. To learn more, read How HP uses automatic data collection tools.

    HP also collects information from publicly or commercially available sources that it deems credible. Such information may include your name, address, email address, preferences, interests, and demographic/profile data. The information HP collects from its public or commercial sources may be used along with the information HP collects when you visit HP’s sites. For example, HP may compare the geographic information acquired from commercial sources with the IP address collected by Automatic Data Collection Tools to derive your general geographic area.

    Where necessary, HP may also use information provided by you or your employer, together with information from publicly available and other online and offline sources, to conduct due diligence checks on business contacts as part of HP’s anti-corruption program.

    How we use your information

    The information HP collects to understand your needs and interests helps HP deliver a consistent and personalized experience. For example, HP may use your information to

    manage our relationship with you
    assist you in completing a transaction or order
    prevent and detect security threats, fraud or other malicious activity
    communicate with you about HP products and services
    provide and improve service and support
    update you on new services and benefits
    provide personalized promotional offers
    select content to be communicated to you
    personalize some HP websites
    measure performance of marketing initiatives, ads, and websites “powered by” another company on HP’s behalf allow you to participate in contests and surveys

    We will give you the opportunity to choose your privacy preferences regarding the marketing communications we send (see Your choices and selecting your privacy preferences).

    Credit card information is used only for payment processing and fraud prevention. Salary information, government issued identification number and other sensitive personal information is not used for any other purpose by our financial services providers or HP and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

     How we share your information

    HP will not sell, rent or lease your personal information to others except as described in this Statement. HP shares personal information in the following ways:

    HP retains service providers and suppliers to manage or support its business operations, deliver complete products, services and customer solutions and to assist HP with marketing and communication initiatives. These providers and suppliers include, for example, credit card processors, providers of customer support and live-help, marketing, email service providers, automated data processors, and shipping agents. Suppliers and service providers are required by contract to keep confidential and secure the information received on behalf of HP and may not use it for any purpose other than to carry out the services they are performing for HP.

    From time to time, HP participates in marketing initiatives with other companies, including websites “powered by” another company on behalf of HP. As part of these initiatives, certain HP services and marketing communications may be delivered at the same time as those from other companies. Some of these services and communications offer you the option to share personal information with both HP and the other companies participating in these initiatives. For example, you may receive marketing communications from HP and other companies or have the opportunity to register online for software products from multiple companies. If you choose to provide personal information only to HP, HP will not share this information with the other companies participating in that marketing initiative. If you choose to provide personal information to the other companies, that personal information will be handled according to the privacy policy of those companies, which may differ from HP’s policies and practices.

    HP may transfer your personal information to other HP-owned business entities in the US and Worldwide. By accessing HP websites, registering for an account or service, or otherwise providing HP with your personal information, you consent to this transfer of your personal information throughout the global HP network of entities.

    Except as described in this Statement, HP will not share the personal information you provide to HP with non-HP third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other malicious activity; (iv) enforce/protect the rights and properties of HP or its subsidiaries; or (v) protect the rights or personal safety of HP, our employees, and third parties on or using HP property when allowed and in line with the requirements of applicable law.

    Circumstances may arise where, whether for strategic or other business reasons, HP decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is HP’s practice to seek appropriate protection for information in these types of transactions.

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