Industry Analysts Breaking News for 1 20 2012

[Anonymous]

The What’s Happenin’ Report

Industry Analysts, Inc. January 2012

Industry Rumors   -Ex Ricoh President and COO Tom Salierno promoted to President and COO of Xerox’s Global Imaging -Xerox RIFs Sales people, including iGen 4 Tigers Do You Want to Sell Workflow Apps to Your Customers? (New Link, Check it out) Current Links… -Kodak Files for Chapter 11     -Gordon Flesch Company Expands New IT Services Division      -Xerox to Open New US Call Center?     -Declining Page Volume Creates New Opportunities & Challenges       -Copiers & MFPs "The Hidden Cost of Staples"    -Xerox Sells Customer 8 New iGen 4 Presses     The ulitimate app for the copier/MFP/printer sales force (New Link, Check it out) Did you know… 10,000+ The number of industry subscribers this newsletter reaches twice each week 1974 The year Industry Analysts, Inc. began serving the office equipment industry 17,000+ Average number of visitors our website receives each month 125+ The number of countries in which this newsletter is read 90,000+ Average number of page views on our website each month 485,000+ Average number of hits our website receives each month Previous Links… -HP Names New Chief Strategy Officer     -Ricoh Named ‘Leader’ in IDC MPS Report      -Congrats to Al Scibetta of Copier Fax Business Technologies & Other Konica Minolta Award Recipients     -New Year’s Predictions from Canon Europe President       -New Konica Minolta Products    -Selling Copiers & MFPs Like a Lion        -Konica Minolta Launches EnvisionIT Solution Line for Vertical Markets       -NSi Launches New Security & Document Capture Products   -Konica Minolta Unveils New Managed IT and MPS Offering for Dealers    -New Fujitsu Scanners     Copier MFP LinkedIn Group Passes 2,000 Members       … This Group Currently Has 2,342 Members … We’ve created a LinkedIn group called Copiers, Printers & MFPs.  Please feel free to join.  We welcome any relevant conversations and will do our best to moderate and keep spam, recruiters and ads from watering things down.  Proud Member of Previous Links… -Xerox Stock Downgraded     -EFI Acquires Cretaprint      -HP Names Executive VP & COO     -New Web-Based Tool for iGen4 Platform Improves Operations & Productivity Analysis       -Lexmark Targets Middle East Growth    -Kodak’s Inkjet Plant is Key to Company Survival    Opportunity for Sponsors -This newsletter reaches over 80,000 industry people each month.  We are looking to add select sponsors that would like to reach manufacturers, independent dealers/resellers and sales people with our targeted newsletter. Email us for details In Memoriam… Steve Reynolds Photos    Quick Links… Follow us on Twitter Industry Analysts, Inc. Training Sincerely, Andy Slawetsky President Industry Analysts, Inc   Thank you very much for reading our newsletter.  We hope you find it helpful and full of valuable information.  Please feel free to contact us with industry questions.       Greetings! Thanks for reading our newsletter.  We hope you find it informative and interesting.  Please feel free to contact us directly with any comments, ideas or if you’d like to contribute to our column.   Featured Article Canon & Lexmark Rated Best Overall in Service Manager Study  We surveyed 155 copier service managers about their products.  Here are some of the key findings… Best Overall MFPs – Canon Most Reliable MFPs – Canon Easiest to Use MFPs – Ricoh Best Total Cost of Ownership MFPs – Kyocera Mita Best Dealer Support for MFPs – Canon Best Overall Printers – Lexmark Best Image Quality Printers – Lexmark Most Reliable Printers – Lexmark Best Total Cost of Ownership Printers – Canon Best Dealer Support for Printers – Canon COST: $29.99   Click here to buy Your one stop for MFP/printer specs, comparisons, productivity, solutions and more An alternative option for BLI customers The only competitive research service that includes a customer helpline.  It’s like having your own personal assistant! Special Pricing for 2012 We will not lose Click here to learn more or set up your free trial Konica Minolta US Dealer Show Review  January 2012, Las Vegas, Nevada – I’m just back from the Konica Minolta dealer show in Las Vegas Nevada and wanted to get our coverage out as quickly as possible.  However, this will be an initial review as there was simply too much to write about this quickly. Typically, most dealer shows are very much the same.  MPS…solutions…MPS…solutions…and here are the new copiers.  Not the case this time.  While most dealer shows are light on content and programs, this show had a mind-blowing amount of information.  In fact, it was almost overwhelming…  Click here to read more… NEW Black & Color A3 MFP Discount Levels Report This report is the result of over 300 individual interviews with copier dealer owners and principles and contains data from 2008, 2009 & 2010.  Report look contains information from dealer brands including Canon, Konica Minolta, Kyocera Mita, Ricoh Family, Sharp and Toshiba.  Categories covered by brand: 1.Black A3 MFP average discount levels from Retail (SRP) pricing by speed category *15-24 PPM *25-44 PPM *45-59 PPM *60-69 PPM *70-84 PPM 2.Color A3 MFP average discount levels from Retail (SRP) pricing by speed category *15-24 PPM *25-44 PPM *45-59 PPM *60+ PPM   Price: $29.99 Buy Now Sales Representative Performance & Compensation Study This report is the result of over 300 individual interviews with copier dealer owners and principles and contains data from 2008, 2009 & 2010.  Report look contains information from dealer brands including Canon, Konica Minolta, Kyocera Mita, Ricoh Family, Sharp and Toshiba.   Categories covered by brand: 1. Average number of sales reps per dealership 2. Monthly MFP unit placements per sales rep; color and mono chrome 3. Monthly color unit placements by speed category 4. Monthly monochrome unit placements by speed category 5. Sales representative compensation 6. Sales representative commissions 7. Average Tenure   Price: $29.99 Buy Now Selling Workflow Selling workflow is easy with our sales app.  Do your customers need to organize, manage and distribute their information?  Do their employees need the most updated documents, pricing, files, product videos and other collateral at their fingertips?  Watch this video made by a customer of this app… Click here to see this humorous workflow video Black & White MFP Customer Survey We contacted 350 SMB & Enterprise customers and asked them about their black and white multifunctional printers. This 8-page report is published in our publication, The Office Products Analyst. Report Highlights Best Overall: Canon Most Affordable: Toshiba Most Reliable: Canon Best Overall Functionality: Ricoh Family   Price: $29.99 Buy Now Dealer Service Manager Black & White MFP Survey We contacted 139 traditional copier/dealer service managers encompassing 30,000+ MFPs.  Service managers rated their primary brand on a wide variety of topics. This 8-page report is published in our publication, The Office Products Analyst. Report Highlights Best Overall: Kyocera Mita/Copystar Service Support: Kyocera Mita/Copystar   Most Reliable: Kyocera Mita/Copystar Parts Availability: Ricoh Family   Price: $29.99     Buy Now Color MFP Customer Survey We contacted 352 SMB & Enterprise customers and asked them about their color multifunctional printers. This 9-page report is published in our publication, The Office Products Analyst. Report Highlights Best Overall: Xerox Most Affordable: Konica Minolta  Most Reliable: Canon Best Image Quality: Konica Minolta   Price: $29.99 Buy Now Dealer A3 Service Margins Report We contacted over 100 copier dealers and asked them about service margins for A3 hardware. This 13 page report contains hardware margins for color and black & white copiers, comparing 2008, 2009 and 2010 figures.

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January 23, 2012 at 7:56 AM