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<div style=”color:#FFFFFF;font-family:Trebuchet MS,Verdana,Helvetica,sans-serif;font-size:24pt;”><span style=”font-size: 24pt;”><em>The What’s Happenin’ Report</em></span></div>
<span><span style=”font-size: 18pt;”>From Industry Analysts, Inc.</span><br />
December 2012</span></td>
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<div style=”color: #567a26;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfqWGbRsKZbhxw1bcOMDhKYC-FW77Rb74CNMobm8rmoWCSCrniub7IWlEFijLgU9duq_mgUTXqh-MZjAo99WUgJnBI3mV9dnKM0FcVtCKeKZiXtpiBE-vbumgudXztEpAcz1zbaKuh0liFi-BL5QBtZ1hxkah3OpnTbR09HF-m4aHK8OFdsCpyx7nL9GrV9b6to18EFoa-vJse-Tif7EoSRi1ofnMbKxQG1B62Lyw8XyxtIPgkMNCsC1″ shape=”rect” style=”color: rgb(255, 255, 255); text-decoration: underline;”>BTA Announces Field Service Foundations Workshop</a></div>
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<div style=”color: #567a26;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3Hfq7qP-IKsYBWiytxfi5R5OzAjzqsLnRfsZgwRN8CQ89E8w49bvAZcFHD9sGp3361N_ZxUYjSypzX7rkPVyKcQYOYIFgEDCIVaHDKx2JcZvOlmDBhjV8piy6yMPvt0jfXs9F1-uzWBGgSN6XGyGuvjdM” shape=”rect” style=”color: rgb(255, 255, 255); text-decoration: underline;”>Canon In-house Publishing Solution Helps Partners Increase Service Revenues</a></div>
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<div style=”color: #567a26;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfqDBPOCSYexKwSckMr-xjyr8NwvP6A7Q8ui2MIxRPIUhSJvtv73OYRjVM0rmlj9RNBKrnAVl5zY_UOniazEuld_N84YSkt3h_x_K44NTFPzI3k6Q9–ggbhPjQw8c3N1B57i6S2ZVGicgBuK4gRjggUg-D8ysrKlDhaBRV9GdABp6zkmogcOsOfYpIBUv-hUldewfsOrLMNEnJxEl4QBTKr8jp4jpIpzx3aYzwPtahTJhhkqpx6-1dYIbUOMwmXPJacinwsgNJrHWIi5h665U4zuVRijFrDLBA=” shape=”rect” style=”color: rgb(255, 255, 255); text-decoration: underline;”>Ricoh Releases Ricoh Group Sustainability Report 2012</a></div>
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<div style=”color: #567a26;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfrbkYJiZ6pNCYtuts_VFkdgafVHH_IHyz2Mhe6OmBZoQCdGaZsd5ERz6lEyZ0InkkAJBQSAPkGW8T9FrfK0aQEq2dpxn3Q0117E_0D140w5PhPc9BqiSyWQ3ZsoFHCKRz6FxS1d51QZ5lNPwQM3_4VFA6oz74txj1QzMVTAgBmEsp1Ih5FrZExA9vU3egjPy5IO8dnBOJ2qvqgha17_Sf_lWkAZAMkoR7hQWdjM1p1Ma2f9DYGsmYg9wjV_I3Je0Kk=” shape=”rect” style=”color: rgb(255, 255, 255); text-decoration: underline;”>KYOCERA Appoints New Dealer Advisory Council President</a></div>
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<div style=”color: #567a26;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfpbKwz5OkXWyqI2ULQxcAozsdHWKM6Qr61LEv5rLDzDXGXvil9EwbZiQfqG1Sd-TghkGD-URE-A937Hvv2sWrhbMW82VOsCoEeW1B4RVwBo1pQSbP7yxgjb1FS-cB-lTPhGdB0TW1yRH5soQmC9mDxmIpXCNsUx4BtI8Q53XOjBUecS3d-3d6sg9601eCgTAm7xIQq_REJA7gsXy3hWQ41JEQZUszhBoYsQ2SqRduFvpF8LUZo43t9a” shape=”rect” style=”color: rgb(255, 255, 255); text-decoration: underline;”>Rick Taylor Announced as Keynote Speaker for the Executive Connection Summit</a></div>
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<div style=”color: #567a26;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfrntUgY9c-luEeWH9Wg-jmBNL6Etq-lbfqUcZjwhV_wYQEcTkCZuWn0D21v__0Oegy0vx3Ln3nr296T929VhPW3NjLaWJlakm4CXgLi_OB0drWQgJ3ALZtgmZxP81Z6ywuJH-R1QjMd7FHhMWwDUE81W_398VdBgjkFJOu2_cSHEsC7KQ0R30bNgSc42J0E1H4cyAsapMyPdS9J_Ifa1vpv7cWOEyS58wcQ0SHwGX3cSA==” shape=”rect” style=”color: rgb(255, 255, 255); text-decoration: underline;”>Parts Now and Print-Rite North America Form Distribution Partnership</a></div>
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<div style=”color: #567a26;”><span face=”‘Trebuchet MS’, Verdana, Helvetica, sans-serif” size=”2″ color=”#567a26″ style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif;”><a target=”_blank” shape=”rect” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfqIlY0h1gvFwwUbhL5VivCmpU_mL10GNqyk4VTk5HrqUrZQSEG2dHwRnIoNm59ZP7w7mLLbzko5hnYsB02_tDEURpK_uIUxo7JGbcOB7aua8rUA3xUDZP2M_LkLnvEZ3YE=” style=”color: rgb(255, 255, 255); text-decoration: underline;”>Click here for more articles</a></span></div>
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<div align=”left” style=”font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #ffffff; text-align: left;”><span style=”font-size: 14pt;”><strong> <a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfpA6Oe0VwJZxFTDobDdlfn2njegpbLTeeY6f7A6JW_xLQJvaigjhosDlXzVNL2V0z_mVsmyhF0AawYTL4unOYaf3IC-DvovD0zfS6lqCRMN4LLnjw2h4LMOgkCkd3bFabgb136VjxzRz-NeEp9cJioDvdYKtSIiTHUqFVdhBAJic-bLICr-dWx5sDgwXM-qKMQfbg-R97qTsQ==” shape=”rect” class=”imgCaptionAnchor”><img width=”102″ vspace=”5″ hspace=”5″ height=”80″ border=”0″ src=”http://ih.constantcontact.com/fs172/1101069400278/img/533.png” name=”ACCOUNT.IMAGE.533″ alt=”” /></a> </strong></span></div>
<div align=”left” style=”font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #ffffff; text-align: left;”><span style=”font-size: 14pt;”><strong>Sharp Authorized Integrator Program (AIP)</strong></span></div>
<div align=”left” style=”font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #ffffff; text-align: left;”><strong><br />
</strong></div>
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<p style=”margin-top: 0px; margin-bottom: 0px;” class=”p1″>Exclusively for Sharp Authorized MFP Dealers interested in providing integrated solutions to the marketplace, AIP membership provides a mix of benefits, including access to the AIP application suite, hands on solutions sales training, industry best practices insight as well as marketing benefits. The refreshed program is now tiered, with scaled benefits that allow dealers to grow with the program.</p>
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<div align=”left” style=”font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #ffffff; text-align: left;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfouQZ0OOyrbAOFgRTVsPpY8X9l1JQ652_TDYP44IwSzpJ1Tzywa681vHeE-6pswsYCRxvQ8lkDrHKKoV5jIOifp3m5V7Enk8ZHQItl3stozVgIrB1q1MeRLmO1mZS8GRiE=” shape=”rect” style=”color: rgb(255, 255, 255); text-decoration: underline;”>Click here to learn more</a><strong><br />
</strong></div>
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<div align=”left” style=”font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #ffffff; text-align: left;”><span style=”font-size: 14pt;”><strong> <a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfpA6Oe0VwJZxFTDobDdlfn2njegpbLTeeY6f7A6JW_xLQJvaigjhosDlXzVNL2V0z_mVsmyhF0AawYTL4unOYaf3IC-DvovD0zfS6lqCRMN4LLnjw2h4LMOgkCkd3bFabgb136VjxzRz-NeEp9cJioDvdYKtSIiTHUqFVdhBAJic-bLICr-dWx5sDgwXM-qKMQfbg-R97qTsQ==” shape=”rect” class=”imgCaptionAnchor”><img width=”102″ vspace=”5″ hspace=”5″ height=”33″ border=”0″ src=”http://ih.constantcontact.com/fs002/1101069400278/img/491.png” name=”ACCOUNT.IMAGE.491″ alt=”” /></a> </strong></span></div>
<div align=”left” style=”font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #ffffff; text-align: left;”><span style=”font-size: 14pt;”><strong>Copier MFP LinkedIn Group Passes 5,000 Members!!!</strong></span></div>
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<div align=”left” style=”font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #ffffff; text-align: left;”><span style=”font-size: 11pt;”><strong>Group currently has 5,097</strong></span><strong style=”font-size: 11pt;”> members</strong></div>
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</strong></div>
<div align=”left” style=”font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #ffffff; text-align: left;”><strong>We’ve created a LinkedIn Group called<span style=”text-decoration: underline;”> Copiers, Printers & MFPs</span>. Please feel free to join the industry’s fastest growing LinkedIn group.</strong></div>
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<div align=”left” style=”color:#FFFFFF;font-family:Trebuchet MS,Verdana,Helvetica,sans-serif;font-size:10pt;text-align: left; “><span style=”font-size: 14pt;”><strong>APPs</strong></span></div>
<div align=”left” style=”text-align: left;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfrrYlUETKgg2ZoRtOaDLjMaOTPCxVvkD8DoYa3OpWkixlcwkmGNP2PFO0cRTV6koRd3D17bj_qy5luMbqCV_qlRWO4BgctIGnGLx7ANN-xnY1kq77fUgsZmLv9WeGMcriMwKkG_latCoQ==” shape=”rect” style=”color: rgb(255, 255, 255); text-decoration: underline; “>Sales Presentation App</a></div>
<div align=”left” style=”text-align: left;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3Hfov2yK5DxU_96gtFf_VcJUK4NGmAhSMRioTzozJg6NjUQf-bf1RdDSL51ZYbJyBQuBF0Sm6NjOtVChQrrh0ig2BO4Lcuub5qjWgEs9lA8S3sTN3F9pUxtd4xA6cocw6x8C5X-BYcjJdeA==” shape=”rect” style=”color: rgb(255, 255, 255); text-decoration: underline; “>Workflow for End Users</a></div>
<div align=”left” style=”text-align: left;”><a target=”_blank” href=”mailto:andy@industryanalysts.com” shape=”rect” style=”color: rgb(255, 255, 255); text-decoration: underline; “>Reliability App (coming)</a></div>
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<div align=”center” style=”color:#FFFFFF;font-family:Trebuchet MS,Verdana,Helvetica,sans-serif;font-size:10pt;text-align: center; “><span style=”font-size: 14pt;”><strong>Member of BTA</strong></span></div>
<div align=”left” style=”text-align: left;”><a target=”_blank” shape=”rect” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3Hfqbl2zdpUsKYQbrYV3qUXK8T4qJJ_LJeL31tuBX_rxo-LRcdhJSmskcQ_pAVlvjbb71GYkocgxbcAIkonAKGJn3h_QwmY65WrM=” class=”imgCaptionAnchor”><img width=”150″ vspace=”5″ height=”98″ border=”0″ src=”http://ih.constantcontact.com/fs002/1101069400278/img/393.png” name=”ACCOUNT.IMAGE.393″ style=”border-image: initial;” alt=”” /></a></div>
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<br />
<div style=”font-size: 10pt; color: #567a26;”>Thanks for reading our newsletter. We hope you find it informative and interesting. Please feel free to contact us directly with any comments, ideas or if you’d like to contribute articles and/or press releases.</div>
<div align=”center” style=”text-align: center;”> </div>
<div align=”center” style=”text-align: center;”> </div>
<div align=”center” style=”text-align: center;”><span style=”font-size: 19px; color: #567a26;”><strong>The <span style=”text-decoration: underline;”>Best</span> Sponsor Program Available</strong></span></div>
<div align=”center” style=”text-align: center;”><span style=”font-size: 19px; color: #567a26;”> </span></div>
<div align=”center” style=”text-align: center; font-size: 10pt;”><span style=”color: #567a26;”>-25,000 views/month for your messaging</span></div>
<div align=”center” style=”text-align: center; font-size: 10pt;”><span style=”color: #567a26;”>-120,000 newsletters emailed each month</span></div>
<div align=”center” style=”text-align: center; font-size: 10pt;”><span style=”color: #567a26;”>-Full messaging, not just your logo</span></div>
<div align=”center” style=”text-align: center; font-size: 10pt;”><span style=”color: #567a26;”> </span></div>
<div align=”center” style=”text-align: center; font-size: 10pt;”><span style=”color: #567a26;”>We can connect you to more customers in one week than all the trade shows you attend in 20 years. </span></div>
<div align=”center” style=”text-align: center;”><span style=”font-size: 19px; color: #567a26;”> </span></div>
<div align=”center” style=”text-align: center;”><span style=”font-size: 19px; color: #567a26;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfratDgQqGp-4efmUImvZKTktdMBpo4uQoOTan5J0–xMGvwHmEEZZSoKUR1CAzubo6TdZVquQ6ooWtgBLzV3XRjTeW53ku8O58wQb767UoSyYqu8uv0TmHXGITM8fDR3Rb8ge74zHW_GhxsPJu6ZE7tniyXzfcYWuI=” shape=”rect” style=”color: rgb(0, 0, 255); text-decoration: underline;”>Click here for pricing & info about sponsoring this newsletter</a><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 19.09090805053711px; text-align: center;”> </span></span></div>
<div align=”center” style=”text-align: center;”><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 19.09090805053711px; text-align: center;”> </span></div>
<div align=”center” style=”text-align: center;”><em><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 19.09090805053711px; text-align: center;”>”As a matter of fact I read your newsletter all the time and it is one of my favorites to get the latest news on our industry.”</span></em></div>
<div align=”left” style=”text-align: left;”><em><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 19.09090805053711px; text-align: center;”> </span></em></div>
<div align=”left” style=”text-align: left;”><em><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 19.09090805053711px; text-align: center;”>Frank Mallozzi, </span></em></div>
<div align=”left” style=”text-align: left;”><em><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 19.09090805053711px; text-align: center;”>Sr. VP of WW Sales and Marketing, EFI</span></em></div>
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<div align=”center” style=”font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #567a26; font-size: 10pt; text-align: center;”><span color=”#078b7e” style=”color: #078b7e; font-size: 18pt;”><strong>New Hire Sales Training</strong></span><span size=”2″ style=”font-size: 9pt;”> <img width=”227″ vspace=”5″ hspace=”5″ height=”124″ border=”0″ src=”http://ih.constantcontact.com/fs172/1101069400278/img/535.png” name=”ACCOUNT.IMAGE.535″ style=”text-align: left; color: #000000;” alt=”” /> </span></div>
<span style=”font-size: 19px; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #078b7e;”>Live training seminar</span><br />
<span face=”Trebuchet MS, Geneva” style=”font-family: ‘Trebuchet MS’, Geneva;”>
<ul>
<li align=”left” style=”text-align: left;”>We teach your rookie how to be a sales rep</li>
<li align=”left” style=”text-align: left;”>Live, interactive</li>
<li align=”left” style=”text-align: left;”>Competition, technology, cold calling, territory management & more</li>
<li align=”left” style=”text-align: left;”>$300 or less/rep<span style=”text-align: center;”> </span></li>
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<div style=”text-align: left;”><span face=”Trebuchet MS, Geneva” style=”font-family: ‘Trebuchet MS’, Geneva;”><em>”This was awesome, I will definitely send you a reference.” Mark from DOP Toshiba</em></span></div>
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<div style=”text-align: left;”><span face=”Trebuchet MS, Geneva” style=”font-family: ‘Trebuchet MS’, Geneva;”><em>”I enjoyed the session. It will give me a great base knowledge.” Dan from Marco </em></span></div>
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<p style=”margin-top: 0px; margin-bottom: 0px; font-family: ‘Trebuchet MS’, Geneva;”><a target=”_blank” shape=”rect” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfrtFzV0HJA37d14CLXqze4YHit3cpLQEP18dvP3Az9OvZhR5svSb2xASVugRmtf1gTJpnDVgRWboTEfJwFohDSgwuJAIMYVfGiVNPES5tn-8dTjKnZdScfZxSIgYsIKjuu191GDyRHfh4XZuvT8teEfuAXh8OnDhb4=” style=”color: rgb(0, 0, 255); text-decoration: underline;”>Copier Industry 101</a></p>
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<p style=”margin-top: 0px; margin-bottom: 0px; font-family: ‘Trebuchet MS’, Geneva;”><a target=”_blank” shape=”rect” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfrS1EaQk5jOzWsTIAfg9xys8URLNGFP2hwuYfCIpzyJo3OKupUNYBFmG8NFX_kvXdUhtlnFWbT7xaVAqzd3u47-T7iVScni6yt7aLjvEOnVbzaceRAoKN_c39lqPHTGpRG3ovCbpFmy4m_MhehPidITCtjvNDK00gBqhJ4YXqJvDg==” style=”color: rgb(0, 0, 255); text-decoration: underline;”>How to Be a Good Copier Sales Rep</a></p>
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<p style=”margin-top: 0px; margin-bottom: 0px; font-family: ‘Trebuchet MS’, Geneva;”><a target=”_blank” shape=”rect” href=”mailto:andy@industryanalysts.com?subject=Intro%20to%20Copier%20Sales%20Info” style=”color: rgb(0, 0, 255); text-decoration: underline;”>Click here to schedule a session or contact us</a></p>
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<div align=”center” style=”text-align: center;”><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 20.909090042114258px; text-align: center;”>Why Outsource Monthly SLA Invoices?</span></div>
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<p align=”center” style=”margin-top: 0px; margin-bottom: 0px; text-align: center; font-size: 11pt;” class=”p1″><img width=”300″ vspace=”5″ hspace=”5″ height=”191″ border=”0″ src=”http://ih.constantcontact.com/fs172/1101069400278/img/531.png” name=”ACCOUNT.IMAGE.531″ alt=”” /> </p>
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<p align=”left” style=”margin-top: 0px; margin-bottom: 0px; font-size: 12pt; text-align: left;” class=”p1″>There exists a finite amount of time in each and every day and businesses need to focus on their core<span>competencies. Etactics, Inc. (</span><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfrhCN1Q3xgLdtjZY7u5TDi0wXGS124WkwjETivQ3x9pkJ9i6T4wVmb2J-GPYPoB-4Fra9pzAlOk1t84ycJCf5tiFXG7vwn81vhbBUz3-7hKMA==” shape=”rect”><span class=”s1″>www.etacticsinc.com</span></a><span>) provides document processing that can alleviate the burden for any company manually addressing the task of delivering corporate invoices or SLA’s. Keeping up with current technologies will cause any size company to spend untold dollars on system implementation and maintenance. Many companies are caught in an endless cycle of futility and continue to struggle with attempts to upgrade their systems and equipment. The decision to outsource billing functions like the delivery of monthly SLA invoices will allow you to focus your resources on core business activities.</span></p>
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<p style=”margin-top: 0px; margin-bottom: 0px;”><span style=”font-family: ‘Trebuchet MS’, Geneva;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfogyDEvtXVNjxCCJUkjPnTn_kBEXR5d19F6Uzh5RaaZ3El6A_UnUJR8JFlFIbcEhG6rvoSZnoefDAnBfXExNs6cBQIot_-ZAm2LCuAl2pQ42dRinQCluJu0KOOngRIvyMM=” shape=”rect” style=”color: rgb(0, 0, 255); text-decoration: underline;”>Click here to learn more</a></span></p>
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<div align=”center” style=”text-align: left; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #567a26; margin-left: 30px;”><span style=”font-size: 20.909090042114258px;”><strong>Samsung’s Mobile Print App</strong></span></div>
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<p align=”center” style=”margin-top: 0px; margin-bottom: 0px; text-align: center;” class=”p1″><span style=”font-size: 14pt;”> <img width=”134″ height=”125″ border=”0″ src=”http://industryanalysts.com/IA10/Sam_files/Screen%20Shot%202012-11-30%20at%2010.30.41%20AM.jpg” alt=”” /> </span></p>
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<p align=”left” style=”margin-top: 0px; margin-bottom: 0px; text-align: left; font-size: 12pt;” class=”p1″>The smartphone makes businesses more productive than ever. People are reachable no matter where they are. Critical questions can be answered immediately. Emails no longer pile up. About the only thing that could increase the smartphone’s productivity is the ability to securely print important emails, PDFs and MS Office documents, or being able to scan and even fax directly from your smartphone.</p>
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<p style=”margin-top: 0px; margin-bottom: 0px;”><span style=”font-family: ‘Trebuchet MS’, Geneva;”><a target=”_blank” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfqsbMTiHFXc22Bu9lewkVEK_LHf687GdKW6LM4ZkZ1fl1xr1HmX9VAtmwr1Yw_Iz3Y7oSvcIJFosahCLZ9oVdsKmYrlLf8AUIoPEYoJFCojFEUu_3OjAputYapYpaO37sg=” shape=”rect” style=”color: rgb(0, 0, 255); text-decoration: underline;”>Click here to learn more</a></span></p>
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<div align=”center” style=”font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; color: #567a26; font-size: 10pt; text-align: center;”><span style=”font-size: 16pt; text-align: left;”>Available Reports</span></div>
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<p align=”center” style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 9pt; margin-top: 0px; margin-bottom: 0px; text-align: center;” class=”p1″><span style=”font-size: 14pt;”><img width=”148″ vspace=”5″ height=”191″ border=”0″ src=”http://ih.constantcontact.com/fs002/1101069400278/img/506.jpg” name=”ACCOUNT.IMAGE.506″ alt=”” /> </span></p>
<p align=”left” style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 9pt; margin-top: 0px; margin-bottom: 0px; text-align: left;” class=”p1″><span style=”font-size: 14pt;”> </span></p>
<p align=”left” style=”margin-top: 0px; margin-bottom: 0px; text-align: left;” class=”p1″><span><span face=”Trebuchet MS, Verdana, Helvetica, sans-serif” size=”3″ color=”#567a26″ style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 10pt;”>The Office Products Analyst (The OPA) is one of the </span><span face=”Trebuchet MS, Verdana, Helvetica, sans-serif” color=”#567a26″ style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 10pt;”>industry’s</span><span face=”Trebuchet MS, Verdana, Helvetica, sans-serif” size=”3″ color=”#567a26″ style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif; font-size: 10pt;”> oldest publications. Click the links for more information about each issue. </span></span></p>
<p align=”left” style=”margin-top: 0px; margin-bottom: 0px; text-align: left;” class=”p1″><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Verdana, Helvetica, sans-serif;”> </span></p>
<p align=”left” style=”margin-top: 0px; margin-bottom: 0px; text-align: left;” class=”p1″><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Geneva; font-size: 12pt;”>-<a target=”_blank” shape=”rect” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3Hfo2UCtWNq_lli59aRR4z1sQns42-SLCbhGeplnNuOhcNOssd_3nWF76nhrsX7HL6-DNqWxe1VFzxFBeqeZz0hoDCGWNZ9b1To7RJ-7r3hENZMBFAjjpzmaoJvlVyUq3Hd9hB8zrRMDqGg==” style=”color: rgb(86, 122, 38); text-decoration: underline;”>Printer Customer Survey</a></span></p>
<p align=”left” style=”margin-top: 0px; margin-bottom: 0px; text-align: left;” class=”p1″><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Geneva; font-size: 12pt;”><span style=”color: #800000;”>Samsung</span> Rated Best</span></p>
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<p align=”left” style=”margin-top: 0px; margin-bottom: 0px; text-align: left;” class=”p1″><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Geneva; font-size: 12pt;”>-<a target=”_blank” shape=”rect” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfqmTjGI9iZQ0WdhMgiHV7oaXCyFzhI3lWhAsEKLiGmpOuiuSarWAF8OyQKITY86PG8fGtdCFARwvq-EmzM6toVhpi23UURg4i8D4rv_ZYs4c7-ijAdIANrscGgNXnfj7Xo0rEvr0g3XcQ==” style=”color: rgb(86, 122, 38); text-decoration: underline;”>Color MFP Customer Survey</a> </span></p>
<p align=”left” style=”margin-top: 0px; margin-bottom: 0px; text-align: left;” class=”p1″><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Geneva; font-size: 12pt;”><span style=”color: #800000;”>Xerox</span> Rated Best</span></p>
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<p align=”left” style=”margin-top: 0px; margin-bottom: 0px; text-align: left;” class=”p1″><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Geneva; font-size: 12pt;”>-<a target=”_blank” shape=”rect” href=”http://r20.rs6.net/tn.jsp?e=001_7dMW1d3HfrYBSWqSf4kPlIzaGaJ5g7ULJKzFRCbBSB0ouWQfqf4JS_UZ-l37hgwwB3GL8Ka_r5gAzkWB9z2FmO9pcwZQzZ9vZCbVw957uSI0Lh9OAfEC4h3MldliaH4ByWMb2-XH0il4Tn-g0iqMQ==” style=”color: rgb(86, 122, 38); text-decoration: underline;”>Mono MFP Customer Survey</a></span></p>
<p align=”left” style=”margin-top: 0px; margin-bottom: 0px; text-align: left;” class=”p1″><span style=”color: #567a26; font-family: ‘Trebuchet MS’, Geneva; font-size: 16px; text-align: left;”><span style=”color: #800000;”>Canon</span> Rated Best</span> </p>
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