JOIN THE CLASS ACTION LAWSUIT AGAINTS BROTHER CORPORATION

Toner News Mobile Forums Latest Industry News JOIN THE CLASS ACTION LAWSUIT AGAINTS BROTHER CORPORATION

Date: Tuesday October 20, 2009 10:38:56 am
Viewing 1 post (of 1 total)
  • Author
    Posts

  • Anonymous
    Inactive
    http://www.wcclaw.com/CM/ClassActions/Brother-Class-Action.asp
    JOIN THE CLASS ACTION LAWSUIT AGAINTS BROTHER CORPORATION
    Wasserman
    Comden & Casselman, L.L.P. is currently investigating claims in
    support of a Class Action lawsuit that the Brother Corporation has
    violated consumer protection and other laws relating to its
    Multi-Functional Centers, or “MFC” all-in-one inkjet machines.

    Brother
    markets its MFC machines as an economical devise designed for the small
    business or home office that can copy, fax, scan and print all in one
    unit. These devices are compact, and are touted as providing an
    inexpensive way for a small operation to handle a diverse amount of
    business tasks without taking up too much space. Brother presents the
    MFC devices as superior to competitors’ machines that use a single ink
    cartridge, because the MFC’s four-cartridge design supposedly saves
    consumers money by allowing them to replace only the cartridges they
    actually use.

    A class action lawsuit has been filed in which it
    is alleged that the design of the Multi-Functional Centers are
    engineered to gobble up ink at a far faster rate than necessary,
    thereby costing consumers unexpected and unwarranted costs to replace
    the ink cartridges, even though the consumer has not used the ink for
    print or copy jobs. For example, the machines indicate that the ink
    cartridges are low and need replacement when they do not. Moreover, the
    machines blend color ink with black ink, thereby depleting the color
    cartridges even when printing exclusively in black and white. In
    addition, the self-cleaning “feature” of the MFC machines depletes the
    ink in all four inkjet cartridges, even if none of them is being used.

    The
    foregoing thereby requires consumer to repeatedly buy replacement ink
    cartridges, which Brother insists must be manufactured by Brother in
    order to maintain the machine’s warranty.Lastly, in the class
    action, consumers have claimed that something known as “Error 41” is
    frequently displayed on these units and is indicative of an internal
    design flaw. “Error 41” indicates that a print head needs replacement,
    at a cost that may exceed the original purchase price of the unit
    itself! In fact, a little known warranty extension is offered by
    Brother to those few buyers lucky enough to question this issue, while
    the vast majority of buyers are left out in the cold.

    If you
    have experienced problems with a Brother MFC inkjet machine like those
    described above and would like to provide information about your
    experience or would like to participate in a legal action to obtain
    reimbursement and other remedies from Brother, please contact us.Please
    see the Disclaimer page on this website for important information
    regarding communications with Wasserman, Comden & Casselman, L.L.P.

Viewing 1 post (of 1 total)
  • You must be logged in to reply to this topic.