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AnonymousInactivehttp://www.wcclaw.com/CM/ClassActions/Brother-Class-Action.asp
JOIN THE CLASS ACTION LAWSUIT AGAINTS BROTHER CORPORATION
Wasserman
Comden & Casselman, L.L.P. is currently investigating claims in
support of a Class Action lawsuit that the Brother Corporation has
violated consumer protection and other laws relating to its
Multi-Functional Centers, or “MFC” all-in-one inkjet machines.Brother
markets its MFC machines as an economical devise designed for the small
business or home office that can copy, fax, scan and print all in one
unit. These devices are compact, and are touted as providing an
inexpensive way for a small operation to handle a diverse amount of
business tasks without taking up too much space. Brother presents the
MFC devices as superior to competitors’ machines that use a single ink
cartridge, because the MFC’s four-cartridge design supposedly saves
consumers money by allowing them to replace only the cartridges they
actually use.A class action lawsuit has been filed in which it
is alleged that the design of the Multi-Functional Centers are
engineered to gobble up ink at a far faster rate than necessary,
thereby costing consumers unexpected and unwarranted costs to replace
the ink cartridges, even though the consumer has not used the ink for
print or copy jobs. For example, the machines indicate that the ink
cartridges are low and need replacement when they do not. Moreover, the
machines blend color ink with black ink, thereby depleting the color
cartridges even when printing exclusively in black and white. In
addition, the self-cleaning “feature” of the MFC machines depletes the
ink in all four inkjet cartridges, even if none of them is being used.The
foregoing thereby requires consumer to repeatedly buy replacement ink
cartridges, which Brother insists must be manufactured by Brother in
order to maintain the machine’s warranty.Lastly, in the class
action, consumers have claimed that something known as “Error 41” is
frequently displayed on these units and is indicative of an internal
design flaw. “Error 41” indicates that a print head needs replacement,
at a cost that may exceed the original purchase price of the unit
itself! In fact, a little known warranty extension is offered by
Brother to those few buyers lucky enough to question this issue, while
the vast majority of buyers are left out in the cold.If you
have experienced problems with a Brother MFC inkjet machine like those
described above and would like to provide information about your
experience or would like to participate in a legal action to obtain
reimbursement and other remedies from Brother, please contact us.Please
see the Disclaimer page on this website for important information
regarding communications with Wasserman, Comden & Casselman, L.L.P. -
AuthorOctober 20, 2009 at 10:38 AM
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