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February, 2006 Editorial
As
mentioned in previous columns, I have to report that there are many
machine types and models which are much “rarer” than we have seen over
the past few years. See below.
The service conundrum: How should
understaffed and overworked IT departments optimize their maintenance
dollar? No one would want to publicly announce this, but it seems that
many firms have more money than time. It’s oh so much easier to pickup
the phone and call in a service technician than it is to diagnose or
self maintain. Most fixes on printing equipment are fairly simple.
The more complicated solutions often include maintenance kits which
aren’t covered under maintenance anyway. Here’s what I recommend:
Hot
spares with depot repair. The math is straightforward. If the
machines are of the desktop variety, it is often far far cheaper to
send in replacement printers for those that may fail and have the
failed units sent back for repair than it is to buy service agreements
for the installed base. Its similar to the insurance sales pitch. If
you assume a worst case scenario of double the failure rate you expect,
it is quite often way less expensive to have a spares/depot program in
place:
– No down time. Only the time it takes to put the newer
printer in place and the failed unit back in the box and slap a label
on it.
– Follow the learning curve. It will become more easier to
diagnose and repair at your leisure if you are so inclined, without
leaving your users hanging
– Some users are just plain lazy and will participate in the quick fix if it avoids anything more than a phone call.
– You still own the failed units and its is almost never a total loss.
–
Any money invested in replacement spares remains an asset. Dollars
that go to maintenance companies are lost when the contract expires
leaving you with nothing to show for it
– It easy. No one has to
spend time on the phone describing the problem in great depth. We can
find out the issues once we get it back on the bench.
This is from IBM, you may find it useful:
The
IBM Output Environment Update is a newsletter dedicated to providing
ideas and information to help you match the right technology with the
right applications-from office to warehouse.
Explore the IBM Output Environment Update!
As
a valued customer of IBM, you are invited to explore the IBM Output
Environment Update, which focuses on office and industrial printing
solutions. This newsletter has been created to help you identify ways
to more successfully grow your business through a trusted relationship
with IBM.
Each issue will contain ideas and information to help you
match the right technology with the right applications in your offices
and warehouses. Invest a few minutes to learn about IBM expertise and
solutions that can help you solve your output challenges-and please
workgroups of all sizes.
Below you’ll find links to the inaugural
issue of the IBM Output Environment Update. Learn about RFID, color,
just-announced BERTL awards, and a supply chain printer ribbon
promotion.
Please register to receive future issues of this
newsletter directly:
https://www.printers.ibm.com/sales/psdcpcto ol.nsf/goenewslet ter
In this issue:
RFID-the latest trend in supply chain management
Learn about a printer that can help you simplify your transition to RFID.
Take worry and cost out of color printing with the IBM Infoprint Color 1534
Raise your comfort level with color printing. Multiple layers of security and controls to help you manage use and cost.
Introducing our newest entry-level workgroup printer that’s BIG on savings
Please your small workgroup-and your accountant-with the new IBM Infoprint 1512.
IBM wins BERTL Gold Award
Customer and reseller votes earned IBM the top ranking as Total Solution Provider.
Buyers Lab “Pick of the Year”…and the winner is…
Find out which IBM Infoprint color printer won “Pick of the Year.”
What’s better than industrial-strength printers? Free ribbons!
With
the purchase of a qualifying printer and start-up supply of 12 printer
ribbons, you can reduce cost of supplies for months with up to 24 free
ribbons.
Look for the next issue of the IBM Output Environment
Update scheduled for March 2006. If you would like to receive this
newsletter directly and you haven’t already subscribed, please register:
https://www.printers.ibm.com/sales/psdcpctool.nsf/goenewslet ter
Comments/feedback
Thank
you for taking a moment to read the inaugural issue. If you have any
questions, comments or suggestions for topics, please e-mail us at
ibmoeu@us.ibm.com.
IBM trademarks are the property of IBM.
I-O
Corporation recently announced a PC based application to act as a
sophisticated print server, supporting AFP/IPDS printing to PCL based
printers. It supports up to 128 devices. Its called the Adaptio.
There are other packages in this realm, but I-O has excellent products
and experienced support staff.
Traffic trends over the past two
years show an anemic “recovery” since 2004. Unemployment is low, but
as more and more jobs disappear in the manufacturing sector, the demand
for capital goods remains weak.
two year trend of visitors to http://www.argecy.com
Did
you know that the cost to maintain an IBM 4247-003 is nearly a third of
its cost? Does that mean that IBM expects 100% failure in three
years? Why is a 4230 family so much less expensive to maintain?
Because the 4230 is a better machine. Want to convert all those twinax
and coax printers to ethernet? Check out the ACC line.
I was just
informed that the cost of foam-in-place chemicals and films is going
up, again. Every time we re-order its over $1000. It beats trying to
store foam inserts, but we will have to study this and perhaps do some
tinkering to see if we can reduce the amount of foam that goes in each
carton without sacrificing durability. We have been using a quite
dense foam mixture for at least 15 years. But now that equipment has
generally gotten lighter (more plastic, less metal) a less dense recipe
may work as well. We will not use foam peanuts (popcorn?), or just
plain bubble wrap. The ez-packs are just too difficult to repack, and
they can be dislodged during freight.
Specials
Here’s the latest hots and nots:
Sweet spots:
IBM 4000-is1/is2 with
IBM
4000-id3/id4 with CCD MICR– EXCELLENT! ( It has the Customer
Changeable MICR features, so you can go back and forth between MICR and
non-MICR jobs. )
IBM 2074-002’s sitting NOW!
IBM InfoPrint 1352n and 1352 (4528-n01, 4528-001) over 80 pieces sitting NEW IN BOX.
IBM
4230-102’s, and 4230-4i3’s. This is an excellent opportunity while
they are available at these low prices. These can accommodate IPDS
ETHERNET!!!
IBM InfoPrint 1228 (4928-001) – 28ppm in color! NEW in box, only two left.
Lexmark Optra E 4026-070 cute 8ppm desktop laser, by the piece or pallet
Lexmark Optra S1250, S1255, S1625, S1855’s – sitting (most with ethernet). Over 300
Lexmark Optra S2450, and S2455 — 24ppm laser
Lexmark Optra Se3455 – 34 pages per minute and cheap-to-keep (2)
Lexmark Optra T610 — units in stock now.
Lexmark T614’s — units in stock now.
Lexmark T522’s – over 200 pieces in stock now.
Lexmark T620n’s – 20+ in stock now.
Lexmark T630’s — over 100 units in stock now.
Lexmark Optra W810 – 35ppm and 11×17 in a very solid printer, less than 10
Lexmark 4227plus- fast ASCII impact printer
IBM 4400-004 – Like new condition with ethernet and wireless ethernet
Multifunction upgrades 4036-301, 4036-305 for IBM and Lexmark machines
More trays and drawers for above lasers than I care to admit….
Tighter:
IBM 1100 (45xx series) series (1116, 1120, 1125, 1130, 1140, 1145)
(we have a few)
Lexmark Optra T622
Lexmark Optra T520
Lexmark Optra T616
Lexmark Optra T622
Lexmark T63x family
IBM 1312, 1332
IBM 4247-003
IBM 4247-V03
IBM 4232-302
IBM 4224-1e3 twinax
David T. Mendelson
Argecy Computer Corporation
27280 Haggerty Road C21
Farmington Hills, MI 48331
248-324-1800 x122
248-324-1900 fa
http://www.argecy.com
dave@argecy.com
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