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Generic ink refills are upsetting the big printing giant
It appears that third party ink refill companies need to be careful about their businesses. HP announced this week that it has launched legal action against Walgreen Co. and OfficeMax over patent infringements that HP says it found in multiple stores across the countries. Both Walgreen and OfficeMax have ink refilling stations in stores that will refill ink cartridges that customers bring in. Unfortunately, HP is not happy that customers are bringing in HP cartridges and refilling without genuine HP ink.
HP says that it will protect its intellectual property vigorously. HP’s senior vice president Pradeep Jotwani said “decades of research and development investment by HP have resulted in more than 4,000 patents related to printing supplies, allowing us to deliver the superior quality and reliable printing experience associated with original HP supplies.” According to HP, the company is conducting a worldwide investigation of non-HP ink refilling stations in retail outfits.
The third party ink refilling business is a big business and has grown over the last several years. Third party refills can save money, but many others have also discovered that using non-genuine ink tend to result in bad results. Both Walgreen and OfficeMax have agreed to work with HP to resolve the situation quickly.HP, among other ink cartridge companies, was also recently featured on DailyTech for its cartel-like behavior with regard to ink cartridges
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