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IKON to Share Vision at The 2004 Outsourcing World Summit; IKON’s David Rupert to join Roundtable discussion on the Future of Outsourcing 
VALLEY FORGE, Pa., Feb 23, 2004 (BUSINESS WIRE) — IKON Office Solutions (NYSE:IKN), the world’s largest independent distribution channel for copier and printer technologies, today announced that David Rupert, IKON’s Vice President of Management Services, will be participating in a roundtable discussion on “The Future of Outsourcing” at The 2004 Outsourcing World Summit. Moderated by Conference Chair Michael F. Corbett, the internationally recognized author and lecturer on outsourcing, the panel will focus on creating business value through strategic outsourcing. As a panelist, Rupert will highlight the importance of service excellence in outsourcing, recognizing that the best results will be found through a combination of expertise and world-class service levels.
In addition, the roundtable discussion will address: — Current successes, pitfalls, and suggestions for improvement in today’s outsourcing market; — Challenges facing outsourcing providers; — Opportunities for providers to raise the bar in delivering real competitive advantages; and — Future opportunities that customers should be planning for today.The 2004 Outsourcing World Summit runs from February 23-25, 2004 in Lake Buena Vista, Florida, with “The Future of Outsourcing” roundtable on February 24 from 9:30 – 10:30. The 2004 Outsourcing World Summit, in its seventh year, is the one event that brings executives, managers and providers together to examine outsourcing’s latest developments and future trends. More information on the Outsourcing World Summit can be found at http://www.IKON.com/ows2004
About IKON
IKON Office Solutions (www.IKON.com) integrates imaging systems and services that help businesses manage document workflow and increase efficiency. As the world’s largest independent distribution channel for copier and printer technologies, IKON offers best-in-class systems from leading manufacturers such as Canon, Ricoh and HP and service support through its team of 7,000 service professionals worldwide. IKON also represents the industry’s broadest portfolio of document management services: outsourcing and professional services, on-site copy and mailroom management, fleet management, off-site digital printing solutions, customized workflow and imaging application development, as well as equipment lease financing. With Fiscal 2003 revenues of $4.7 billion, IKON has approximately 600 locations throughout North America and Europe.
(GIKN)
SOURCE: IKON Office Solutions
IKON Office Solutions Steven Eck, 610-408-7295 seck@ikon.com or Brodeur Worldwide for IKON Sara Bergeron, 617-587-2858 sbergeron@brodeur.com
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