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IKON Named to Inaugural Global Outsourcing 100 List
IKON Office Solutions , the world’s largest independent channel for document management systems and services, today announced that the company has been named to the Global Outsourcing 100 list, sponsored by the International Association of Outsourcing Professionals (IAOP). The Global Outsourcing 100 list recognizes the world’s top outsourcing service providers across a wide range of industries and functions, and is based on applications received and evaluated by a panel of independent judges featuring senior outsourcing executives, consultants and advisors from Canada, India, the U.K. and the U.S.
“Selection to The Global Outsourcing 100 was based on a rigorous application process based on the critical factors for long-term outsourcing success,” said Michael F. Corbett, Executive Director of the IAOP. “As the global standard-setting organization and advocate for the outsourcing profession, IAOP is pleased to be able to recognize the industry’s leading providers with this prestigious award. The IAOP is pleased to recognize IKON Office Solutions as one of the world’s top outsourcing service providers for 2006.”
IKON provides comprehensive document outsourcing services through its team of 7,500 Managed Services employees, which is part of IKON Enterprise Services–IKON’s global services organization with 15,000 employees worldwide. IKON offers on-site outsourcing, as well as total business process outsourcing. These on-site services are guided by IKON Service Excellence(SM)–IKON’s proprietary methodology that outlines best practices for all aspects of an on-site outsourcing engagement, from employee training to customer communication to site certifications covering an array of customer-focused areas of operation. The company also recently launched the exclusive IKON TRAC Solution(SM), a web-based enterprise management solution that enables online document management and provides real-time measurement of key performance indicators in an on-site outsourcing environment. IKON also offers comprehensive off-site document outsourcing services, primarily targeting the legal community, through its network of 65 production sites.
“At IKON, we are committed to partnering with our customers to understand their business requirements, and then applying the right technology and the right people to create solutions designed to improve efficiency and reduce costs,” said Michael E. Kohlsdorf, Senior Vice President of IKON Enterprise Services and IT. “Being named to the Global Outsourcing 100 is further confirmation that with the IKON Service Excellence methodology guiding our outsourcing engagements, and our world-class team of 7,500 outsourcing professionals providing expert service, IKON is more than prepared to address the document outsourcing needs of businesses of all sizes.”
About IAOP
The International Association of Outsourcing Professionals (IAOP) is the global standard-setting organization and advocate for the outsourcing profession. IAOP’s global membership encompasses almost 200 organizations from around the world representing almost every industry segment and functional activity. In total, more than 37,000 individuals working in the field of outsourcing are members or subscribers. For more information, please visit http://www.outsourcingprofessional.org.
About IKON
IKON Office Solutions, Inc. (www.ikon.com), the world’s largest independent channel for copier, printer and MFP technologies, delivers integrated document management solutions and systems, enabling customers worldwide to improve document workflow and increase efficiency. IKON integrates best-in-class systems from leading manufacturers, such as Canon, Ricoh, Konica Minolta, EFI and HP, and document management software from companies like Captaris, Kofax and others, to deliver tailored, high-value solutions implemented and supported by its global services organization–IKON Enterprise Services. With fiscal year 2005 revenue of $4.4 billion, IKON has approximately 26,000 employees in 450 locations throughout North America and Western Europe.
IKON Office Solutions(R), IKON: Document Efficiency at Work(R), IKON Service Excellence(SM) and IKON TRAC Solution(SM) are trademarks of IKON Office Solutions West, Inc. All other trademarks are the property of their respective owners.
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