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IKON Establishes Premier Partner Program
Premier
Partner Program within IKON Professional Services, further enhances the
company’s integrated suite of document management solutions and
services.
MALVERN,
PA – IKON Office Solutions , the world’s largest independent channel
for document management systems and services, has announced the
formation of a Premier Partner Program within IKON Professional
Services, further enhancing the company’s integrated suite of document
management solutions and services.
Premier Program Members
Among
the members of IKON’s Premier Partner Program are leading software
companies that were announced as part of IKON’s integrated solutions
portfolio a year ago, including Captaris, EFI, EMC, Kofax, Notable
Solutions Inc., Objectif Lune and Rochester Software Associates (RSA).
New to the program are eCopy, IBM and Westbrook Technologies.
“By
creating a Premier Partner Program, IKON is further establishing itself
as a leading solutions integrator in the document management space,”
said Michael E. Kohlsdorf, Senior Vice President, IKON Enterprise
Services and Information Technology. “The Premier Partner Program has
clear benefits both for our partners and for IKON; however, our
customers will benefit the most, as they will have access to IKON’s
independent assessment services and a best-in-class suite of document
management solutions that will be sold, delivered, implemented and
supported by one organization–IKON.”
Access to IKON Customers
IKON’s
premier partners will have access to the company’s broad customer base,
from small and mid-market businesses to global firms, through IKON’s
international network of sales and Professional Services employees
worldwide. IKON will provide first-level technical support for key
products through the company’s Client Support Desk, and licensing
support through IKON’s Software Licensing Desk. Customers will benefit
from having a single source for all their document management
needs–from assessments to implementation and post-sales technical
support.
In turn, each premier partner provides IKON with focused
channel resources, as well as access to high-level technical support
resources. In many cases, IKON also has the option to private label
certain products, and embed unique IKON functionality. IKON employees
also receive comprehensive sales and technical training on products
from premier partners.
Broad Range of Solutions Offered
Through
the Premier Partner Program, IKON has a robust portfolio of solutions
spanning the entire document lifecycle, from input to management,
output and storage. The portfolio includes: eCopy for document capture
and distribution; Kofax for document capture; Captaris for enterprise
fax and document delivery solutions; Notable Solutions Inc. for
comprehensive document workflow; EFI and RSA for web submission and
workflow tools; Objectif Lune for output and distribution; and EMC
Corporation (EMC Documentum ApplicationXtender), IBM and Westbrook
Technologies for storage and archival.
The suite is complemented by
a number of IKON-exclusive solutions, including IKON DocSend(R)
(incorporating EFI SendMe technology) for document capture and routing;
IKON PowerPORT(TM) (incorporating Rochester Software Associates’ M.I.S.
Print technology) for open-systems printing; and IKON PowerPress(TM)
(incorporating EFI MicroPress technology) for added print capacity
through printer/MFP clustering.
IKON DocAccel(TM) (based on Notable
Solutions Inc.’s AutoStore technology), an innovative distributed
capture, processing and routing solution designed to accelerate and
automate complex document workflow for organizations of all sizes,
serves as the middleware linking the portfolio. All solutions within
the portfolio are compatible with IKON DocAccel.
“Today’s businesses
are increasingly looking for a partner who understands document
workflow, not just equipment, and has the breadth of solutions required
to meet their specific needs,” said Keith Kmetz, Program Director of
Hardcopy Peripherals Solutions and Services for IDC. “IKON’s Premier
Partner Program is a logical evolution of the company’s solutions
strategy, giving businesses access to leading industry solutions, all
implemented and supported by a knowledgeable IKON services team.”
Strong Growth in Professional Services
IKON
Professional Services is a part of IKON Enterprise Services, IKON’s
global services organization with approximately 15,000 employees
worldwide, and provides consulting services through document strategy
assessments, network connectivity services and IKON’s integrated suite
of software solutions offered through the company’s Premier Partner
Program. In fiscal year 2005, IKON experienced growth in all key areas
of the Professional Services business, and revenue grew 15% over the
prior year.
IKON Office Solutions, Inc., the world’s largest
independent channel for copier, printer and MFP technologies, delivers
integrated document management solutions and systems, enabling
customers worldwide to improve document workflow and increase
efficiency. IKON integrates best-in-class systems from leading
manufacturers, such as Canon, Ricoh, Konica Minolta, EFI and HP, and
document management software from companies like Captaris, Kofax and
others, to deliver tailored, high-value solutions implemented and
supported by its global services organization–IKON Enterprise Services.
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