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Outsourced Xerox jobs will be lost
August
2007 ,Up to 900 jobs at Xerox in Blanchardstown in west Dublin are set
to be lost over the next two years following a review of the company’s
operations.The affected employees work mainly in a customer support
call centre for Xerox clients worldwide. Earlier this month Xerox
announced that this business would be outsourced to a division of IBM
from September.In relation to earlier reported assurances that no jobs
would not be lost, Xerox said that at no point was there a guarantee
that jobs were secure.The work carried out in the call centre is set to
be sent abroad, leading to the Irish-based jobs being shed. The jobs
will go through natural wastage and redundancy.RTE has learned that
while the affected employees will be IBM employees from September, it
is Xerox which will underwrite the cost of the redundancy
programme.Some 800 people will remain working for Xerox in
Blanchardstown and Dundalk. These jobs are not under any threat.The IDA
says it is working closely with both companies to ensure their Irish
operations remain competitive and sustainable into the future. The
majority of the employees affected are from abroad.It is understood
that IBM will offer a number of those affected a financial incentive to
re-deploy within IBM. But it is also understood the re-deployment will
not be widely available.
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