*NEWS*PRINTING DOCUMENTS COSTS….DOUBLE

[Anonymous]

Document Costs Double Most Companies’ Estimates
InfoTrends/CAP Ventures Studies Document Costs for Major Organizations Worldwide: Perception 3% vs. Reality 6%.
(Weymouth, MA) oct 2005…A
recent InfoTrends/CAP Ventures Study indicated that organizations
believed they were spending an average of 3% of their revenues on
copying, printing, and fax-related costs. In this case, the reality is
twice the perception. Our research and analysis, combined with findings
from ALL Associates Group, reveals that overall document expenditures
(including hardware, supplies, and “people” costs) in fact average 6%
of annual revenues.

Costs Vary With Industry
This cost can vary widely by type of industry, with data showing the
average in Healthcare & Pharmaceuticals at 8.5%, while the less
paper-intensive Transportation industry averages 2.37%. This variation
continues as one “peels the onion” in terms of size of establishment,
geography, employee mix, etc.

Typically, only 10% of office document burdened costs relate to
equipment, supplies, and service expenses. For every $1 spent on the
hard output costs, $9 is spent on other burdened costs including IT
support and infrastructure, procurement and facility costs, end-user
interaction time, and document management expense. These fragmented
costs are in budgets and processes across the organization. Only about
10% of the real document costs are ever exposed by an assessment, which
means that 90% of the actual costs are being overlooked. Perceived
“Total Cost of Ownership” or TCO (hard costs) is in reality not even
close to the actual total.

Total Burdened Costs Per Page Range from .52 – .70
Document Management…………………….(25-33¢)
Document Production……………………….(15-20¢)
Hard Costs…………………………………….(05-07¢)
IS Support…………………………………….(2.5-3.5¢)

Infrastructure…………………………………(2.5- 3.5¢)
Administration and Purchasing…………….(2.5-3.5¢)

Information About True Document Costs Necessary
“Understanding your organization’s overall enterprise document costs is
a challenge, but without this information you can’t assess the
magnitude of the savings opportunity and develop a future document
strategy,” commented Charles A. Pesko, Managing Director at
InfoTrends/CAP Ventures. “Through our assessments and EDAM predictive
models, we continue to help companies identify the true costs, increase
optimization, decrease costs, and create competitive advantages while
showing them how they compare to others within their industry.”

While the majority of the respondents considered tracking, monitoring,
and managing document output to be an important issue, less than half
claimed to have some sort of document tracking solution. Additionally,
less than half are familiar with document assessment services. With
this general confusion when it comes to estimating true document output
costs, interest in assessment services is on the rise.

[Author]

October 5, 2005 at 12:10 PM