Un-cluttering the office
Canon
India presented their view of paper-covered offices and document
management.With the advent of the PC, the perception was that people
would stop banking on pieces of paper and start keying in things. One
thought that a scenario where stacks of paper lie in a corner of the
office with dust settling on them would be a thing of the past. But
Alok Bharadwaj, Vice-president Canon India, presented a different view
of things. “We have loaded ourselves with paper,” said Bharadwaj.
“There are two main dimensions of document management. Increasing
productivity and reducing costs,” said Bharadwaj. Bharadwaj explains
that according to a study that was conducted in 2001, printing has
increased by 40 percent. The use of paper, he said, is now expected to
rise at the rate of 21 percent per year. “Earlier, the sole cause of
paper clutter could be attributed to copying,” said Bharadwaj.
Applications that require employees to print a large number of
documents are many. Printing of e-forms, e-manuals, brochures, flyers,
direct mail, booklets, directories, manuals, catalogues, packing, and
bar codes will contribute to the proliferation of documents in any
organisation. According to Bharadwaj, some of the largest sources of
documents are invoices, statements, direct mail, centralised letters,
reports, manuals, the Internet, call centres and voice mail. Bharadwaj
presented a finding by the ALL Associates Group & Intro Trends on
the industry’s document spending. This stated that the expenses on
documents by the transportation vertical was the least at about 2.36
percent, while government spends the most at about 15 percent. Speaking
on the scope of document management, Bharadwaj listed some common
document management functions: “Retention or archival, creating and
capture, storage and organisation, review and synthesis, control and
access version are some of the common functions.”