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http://www.businesswire.com/portal/site/google/?ndmViewId=news_view&newsId=20080819005705&newsLang=en
Parts Now! Will Enter the Xerox Printer Parts Market
By Increasing the Availability of Xerox Parts and Solutions, Parts Now! Will Help Service Companies Remain Competitive
MIDDLETON,
Wis.—Xerox®, a dominant player in the copier industry, is rapidly
becoming one of the three top makers of color business printers in the
U.S. As more Xerox printers enter the market, this evolution marks a
growth opportunity for service dealers who repair printers. But these
dealers face a challenge: a closed distribution system means a limited
supply of parts. In an effort to help service organizations capture new
business and drive more revenue, Parts Now! will stock and sell Xerox
parts.“The innovative Xerox color technology produces documents
that rival the leaders in the color printer market. As the market
continues the transition to color, Xerox is well-positioned to be a
major player,” said Jason Jensen, Vice President of Business
Development. “For service dealers to stay competitive, they will need
to service Xerox equipment.”Xerox differs from traditional
printer manufacturers like Hewlett Packard and Lexmark, in that they
have a closed parts distribution system. Parts Now!, the leading
solutions provider in the field of business printing, is using its
nearly two decades of expertise to source, stock and ship the
most-needed spare printer parts for Xerox. In fact, Parts Now! got its
start in 1989, a time when the service market faced similar limitations
sourcing parts for Hewlett Packard, the market leader in laser
printers. Today, Parts Now! is the largest supplier of OEM parts for
Hewlett Packard, Lexmark, and Canon.Parts are one void in the
marketplace. The other is the lack of technical support. Xerox uses
solid ink technology engineering, which differs substantially from the
dominant players’ toner cartridge approach. Very few organizations in
the industry offer technical support to dealers moving into the Xerox
market. Parts Now! plans to offer a complete solution with its Xerox
launch by offering technical support, a quick reference guide, an
expert Xerox sales team and also printer repair training for Xerox
printers.Jensen said, “With only one call, service techs will
be plugged into our tech support team, the people who are trained to
solve just about any printer problem. Whether it’s servicing the Phaser
6250, the Phaser 860 or the DocuPrint N Series, every service
organization, large or small, is going to experience some challenges
supporting Xerox equipment. There’s a real opportunity in the
marketplace and we’re pleased to provide a complete solution for our
customers.”About Parts Now!
Parts Now! LLC is the
leading solutions provider in the field of business printing. The
company offers expert technical support, real-world repair training and
the industry’s only truly turnkey print management program. With annual
sales of $97.8 million in 2007, it is the largest distributor of laser
printer parts in North America. Parts Now! is proud to be an authorized
distributor for Hewlett-Packard, Lexmark, Toshiba and Canon U.S.A. Inc.
Visit http://www.partsnow.com for more information.
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