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TOSHIBA PRINTERS CAN NOW USE LEXMARK 2.0 SOFTWARE (SPYWARE)
Toshiba Selects Lexmark Fleet Manager Software to Deliver Enhanced TABS Managed Print Services Offering Lexmark Global Software Enables Management and Optimization of Output Environments IRVINE, Calif.–Toshiba America Business Solutions Inc. (TABS) today announced the availability of Lexmark’s Fleet Manager 2.0 software, an offering which will provide authorized Toshiba subsidiaries and dealers with the end-to-end capabilities to help businesses manage, optimize and service their fleets while simultaneously reducing costs and enhancing productivity.
The Lexmark Fleet Manager software enables the holistic management of network and locally attached devices in order to help service providers automate device management tasks, create and monitor service tickets, schedule maintenance events, streamline supplies ordering, and quantify total costs of printing from small- to medium-sized businesses. This software is integrated with billing and other systems to provide a full solution for service providers.Lexmark Fleet Manager is a valuable addition to Toshiba’s managed print services (MPS) strategy and can be utilized with Toshiba’s award-winning Encompass.
“Studies show that 67 percent of all organizations have no idea how much they print,” said Bill Melo, vice president, Marketing, Services and Solutions, TABS. “In looking to provide Toshiba subsidiaries and dealers the premier ability to analyze their customers’ print output and behavior, improve service through real-time device alerts and trouble ticket prioritization, and increase office productivity by increasing device uptime, we chose Lexmark based on their expertise and long history of providing MPS customers a best-of-breed solution. Ultimately, MPS providers will be able to utilize the data gathered to develop a forward-looking strategic corporate print strategy to keep their customers satisfied for years to come.”“Analysis, optimization and the continuous improvement of a customer’s output fleet are essential elements to enable a successful managed print service strategy, regardless of company size,” said Marty Canning, Lexmark executive vice president and president of Imaging Solutions and Services. “Lexmark has long been a leader in providing MPS to global enterprise customers, and our new LFM 2.0 software will now help to enable Toshiba to deliver managed services to their customers.”
There are five key components of the Lexmark Fleet Manager 2.0:
Lexmark Fleet Tracker MSP (Managed Service Provider): Server-based, it gives the print services provider a platform to centrally manage and monitor thousands of devices in multiple locations. It also provides advanced roll-up functionality by enabling full management of data provided by Lexmark Fleet Tracker, Lexmark Services Monitor and Lexmark Local Tracker.Lexmark Services Monitor: PC-based to provide the basic functions of discovery, meter collection and transmission, and alerts via email or XML, for a network environment of up to 500 devices. It also can roll-up to Fleet Tracker MSP.
Embedded Lexmark Services Monitor (eLSM): Available to install on supported Lexmark MFPs, it will collect data on up to 100 devices.
Lexmark Fleet Tracker (Enterprise): Server-based, it offers a similar level of functionality as MSP, but for a single site and with the ability to manage thousands of devices.
Lexmark Local Tracker: An add-on module to Lexmark Fleet Tracker that can capture user and device information on networked and local attached devices.
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