- This topic has 0 replies, 1 voice, and was last updated 9 years, 9 months ago by
.
-
Posts
-
WEST POINT PRODUCTS EARNS MPS INDUSTRY CREDENTIAL WITH AXESS MPS SUITE
WASHINGTON, PA (April 11, 2013) – West Point Products, the market leader in providing independent resellers with premium replacement imaging supplies, comprehensive service and support solutions, and innovative recycling programs, announced today it has received the CompTIA Managed Print Trustmark for its use of industry-accepted best practices of quality managed print service delivery and a high level of customer service in its Axess® MPS suite of products and services.
First launched in 2009 and rooted in the company’s Axess® MPS remote monitoring software, West Point Products’ Axess® MPS has grown into the most complete suite of MPS products and services in the industry. In the past year, the company has supplemented its remote monitoring capabilities with the Axess® TCO Calculator and Proposal Generator, the Axess® SalesPro training tool, technical support and service dispatch, and most recently Axess® Express, a turn-key program targeted at dealers approaching the MPS market for the first time. In its short history, and due to its flexibility and ease of use, Axess® has become one of the largest third-party MPS platforms in the industry.
“At West Point Products, we set the goal for ourselves to make the Axess® suite of products and services the most cutting edge third party MPS platform in the industry. Being recognized with the CompTIA Managed Print Trustmark is a powerful indicator to the dealer community that the programs we have put in place are truly at the forefront of the industry,” said Ray Loisel, Senior Vice President of Managed Print Services at West Point Products.
The CompTIA Managed Print Trustmark is designed to qualify and differentiate organizations providing on-premise print services via a managed services business model. Companies seeking the CompTIA Managed Print Trustmark are evaluated in several areas including the internal practices and procedures they use to run their business and the external activities and operations they engage in with customers and prospects.
“This credential identifies West Point Products’ Axess MPS program as a managed print program that allows the company’s resellers to run their MPS business in a manner that aligns with industry best practices,” said Nancy Hammervik, Senior Vice President, industry relations, CompTIA.
The Trustmark was developed through the CompTIA Managed Print Services Community, which focuses on the creation of training and educational resources to improve the managed print services industry. The group was created to provide networking opportunities among thought leaders, develop managed print services specific programs and tools, and generate member-driven initiatives.
About West Point Products
West Point Products is the market leader in providing independent resellers with premium replacement imaging supplies, best-in-class printing services, and innovative recycling programs. Founded in 1972, West Point Products’ investments in proprietary technologies, robotics, and process automation have enabled the company to offer a diverse line of OEM-alternative products to support all imaging needs, including ink and toner cartridges, color toner cartridges with ColorLogic Technology™, AgriTone™ bio-based toner, printXL™ extended yield cartridges, printer parts, postage meter supplies, and Axess® MPS print solutions. Headquartered in Washington, PA, West Point Products’ comprehensive network of sales and distribution facilities across North America provides customers with superior service and support. For more information, please visit http://www.westpointproducts.com/About CompTIA
CompTIA is the voice of the world’s information technology (IT) industry. As a non-profit trade association advancing the global interests of IT professionals and companies, CompTIA is the recognized authority for IT education and credentials and the primary advocate for IT businesses and workers. Through its foundation, CompTIA also enables disadvantaged populations to gain the skills they need for employment in the IT industry. CompTIA’s vision of the IT landscape is shaped by more than 25 years of global perspective and more than 2,000 members and more than 2,000 business partners.For more information, visit http://www.comptia.org or follow CompTIA on Twitter at http://www.twitter.com/comptia.
Contacts:
West Point Products
Ray Loisel
Sr. Vice President, MPS
Phone: 480.717.8456
Email: rloisel@westpointproducts.comSteven Ostrowski
Director, Corporate Communications
CompTIA
630-678-8468
sostrowski@comptia.org
- You must be logged in to reply to this topic.