Xerox Pulls A fast one In Guam ….

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Date: Thursday August 9, 2012 08:42:31 am
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    Xerox Pulls A fast one In Guam ….

    DOE must terminate Xerox contract
    Guam – The Department of Education flubbed and will now have to terminate their contract with Xerox, but not before they pay off the agreed contract along with a reasonable profit. A ruling from the Office of the Public Auditor states the procurement process was violated.

    Xerox provided more equipment than requested, but DOE officials signed off anyway, resulting in skyrocketed costs for copying. In 2010 Xerox won the contract with a bid of more than $67,000 a month for services.

    The losing bidder, island business systems and supplies filed an appeal, saying DOE should have stated it wanted more equipment to have more competitive bids.

    Island Business Systems is not entitled to reimbursements because it was the second-lowest bidder at more than $75,000 a month.

    http://www.guampdn.com/article/20120809/NEWS01/208090308/Auditor-faults-DOE-Xerox-purchases
    Auditor faults DOE on Xerox purchases
    The public school system’s contract with Xerox to provide photocopiers, scanners, printers, fax machines, software and support should and must be terminated, according to the Office of Public Accountability.

    The accountability agency yesterday concluded that the procurement process was violated.

    Xerox provided more equipment than the schools had asked for, but school officials, including the deputy superintendent of finance, "blindly" signed off on the company’s purchase order, assuming the amounts were correct, according to the findings released yesterday by the accountability office.

    The problem was caused by the school system’s "negligence and lack of oversight," the document states, and not because of fraud or bad faith by Xerox.

    "However, the evidence strongly suggests that Xerox took advantage of DOE’s negligence," the report states, adding the company would have made more profits as a result.

    The accountability office also stated that the high-price agreement should have been finalized through a contract but was instead finalized through a purchase order which the school superintendent never approved. Monthly copying costs, especially the cost of color copies, "skyrocketed with little to no control," the findings state, citing changes made in one of the purchase orders.

    Losing bidder Island Business Systems & Supplies filed the procurement appeal in January 2011. But the accountability office yesterday stated the company is not entitled to be reimbursed for the cost of its successful appeal because it was the second lowest bidder and it "was not reasonably likely" that it would have been awarded the contract.

    Xerox won the contract in 2010 with a bid of $67,228.50 a month to provide machines and 100 sets of software. Island Business Systems bid $75,663.64 a month.

    Island Business Systems had argued, among other things, that if the school system wanted more equipment than originally requested, other companies could have bid lower, bulk prices.

    The accountability office yesterday ordered the termination of two of Xerox’s purchase orders with DOE, stating XEROX shall be paid actual expenses, plus a reasonable profit, prior to termination.

    http://www.saipantribune.com/newsstory.aspx?cat=1&newsID=120986
    Hix named marketing representative for Xerox Guam/Saipan

    Nola Hix has been appointed marketing representative at Xerox Guam/Saipan.

    In her new position, Hix will be responsible for providing new and existing clients in Saipan with solutions to effectively manage their documents, allowing customers to focus on their core business.

    Prior to joining Xerox Guam/Saipan, Hix served as marketing coordinator of Docomo Pacific, one of Guam’s leading telecommunication services providers. While at Docomo, Hix was responsible for launching new plans, promotions, company trade agreements, advertising campaigns, and customer incentives for existing and potential customers.

    Before that, Hix served as marketing coordinator of IT&E. Hix is a graduate of Saipan Southern High School, where she received the President’s Silver Award for Outstanding Academic Achievement.

    Xerox Guam first opened its doors in 1966 as a one-person office to serve businesses in Guam and shortly after opened its doors on Saipan. Since that time Xerox Guam has grown into one of the largest document-product sales, service, and support team with more than 30 employees, offering a variety of technologically advanced business equipment, from copiers, fax machines, and color copiers and printers to high-speed laser printers and fully networked digital document solutions.

    Xerox Saipan is located on the first floor of the Family Building in Garapan, Saipan. For more information, call 233-5192/5. (PR)

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