Xerox Union Strike Averted

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Date: Tuesday November 1, 2011 09:15:01 am
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    Xerox Union Strike Averted

    Workers at the Xerox printer head manufacturing plant in Wilsonville, Oregon voted Oct. 25 to approve a new two-year contract — putting to rest earlier plans for a strike.
    Xerox and Service Employees International Union (SEIU) Local 49 reached a tentative agreement Oct. 20 — one week after over 80 percent of the workers voted to authorize a strike. The agreement then went to a vote among the bargaining unit’s 183 members, with the union bargaining team recommending approval. The vote was 92 percent to approve, said Local 49 internal organizer Casey Filice.

    Overall, workers made concessions in the contract, despite Xerox’ profitability. The union bargaining team had previously agreed to less generous retirement benefits, while Xerox agreed to let workers enroll in Local 49’s superior health plan — at no extra cost to the company.

    The sticking point which led to the strike vote was a demand by Xerox to reduce workers’ short-term disability insurance benefit. The current benefit pays out 80 percent of pay for six months in the event of a serious illness or accident. Xerox wanted to cut that to 60 percent of pay, for five months, with a one-week waiting period before the benefit begins. In the end, the workers agreed to accept the company’s proposed benefit cut, but not until the contract expires Aug. 1, 2013. And at that time, workers would be allowed to offset the cuts by using one day of accrued vacation pay per week of disability leave. The one-week waiting period requirement and the shortening to five months begin Jan. 1, 2013, but workers will be able to use vacation days for the first week of disability also.

    During bargaining, Xerox said it’s making the disability benefit cuts company-wide. But the union negotiators didn’t want to be the first. When the contract comes up again in 2013, it will be clear whether Xerox imposed the cuts on non-represented workers and managers.

    Unit president Brian Wood said he had mixed feelings about contract settlement.

    “I’m glad we can put it behind us,” Wood said. “It’s just frustrating that the company is making money and this is what they choose to offer. It’s hard to stomach that they can pay the CEO $13 million and yet they’re going to freeze our pension.”

    “We’re hopeful that in the next contract we can get some of it back,” Wood said.

    The same day workers approved the new contract, Xerox reported a 28 percent surge in profit for its third quarter.

    http://www.marketwatch.com/story/xerox-releases-2011-global-citizenship-report-2011-10-28
    Xerox Releases 2011 Global Citizenship Report

    NORWALK, Conn., Oct  2011 Xerox Corporation XRX released its sixth Global Citizenship Report. The report illustrates how the company’s continued innovation supports the triple bottom line; good for the customer, good for the company and good for the planet.

    For customers, Xerox leverages the power of technology to help them reduce their carbon footprint, through managed print services, cutting paper-use through digital imaging, archiving and indexing. And with Xerox’s solid ink technology, there is less waste with no cartridges to dispose of and far less packaging to add to landfills. For the company, Xerox has reduced its own greenhouse gas emissions by 31 percent from 2002 levels, the result of improved energy efficiency, new technologies and rigorous energy management practices. For the planet, Xerox manages automated toll systems like E-ZPass; to help municipalities around the globe reduce traffic congestion and other associated environmental impacts.

    In the report’s letter to stakeholders, Ursula Burns, Xerox chairman and CEO, said, "The new Xerox is better positioned and equipped to help enterprises leave the planet better than we found it and build organizations that can sustain themselves far into the future. We execute our services so our customers save money, boost productivity, improve customer care, reduce energy consumption, use less paper and know they are getting best-in-class solutions."

    The 2011 Report on Global Citizenship is organized around four areas that capture the essence of Xerox’s citizenship efforts:

    — Supporting the customer- After achieving five consecutive years of certification in the J.D. Power and Associates Certified Technology Service & Support (CTSS) program for providing "An Outstanding Customer Service Experience", Xerox was named to its Hall of Fame.

    — Improving the Workplace-Ensuring a workplace that is diverse and fair to all, Xerox has developed innovative channels for employee feedback, including the Voice of the Employee Survey, conducted in 37 countries.

    — Preserving the planet- In addition to reducing greenhouse gas emissions, the company decreased water consumption by more than 40 million liters annually across worldwide sites.

    — Advancing the community-Over the years, the Xerox Community Involvement Program has funded over 18,000 projects supported by 400,000 employees.

    In September, Xerox was recognized for its commitment to sustainable innovation by its inclusion on the Dow Jones Sustainability North America Index (DJSI North America). The listing identifies leaders in sustainability and gives investors a way to follow companies that embrace environmental and social values. For more information about Xerox Corporation’s citizenship activities, visit http://www.xerox.com/citizenship .

    http://www.realwire.com/releases/Xerox-Sponsored-Research-Warns-CIOs-of-Five-Hidden-Print-Costs
    Xerox-Sponsored Research Warns CIOs of Five Hidden Print Costs

    Research shows managed print services can reduce buried expenses by 30%, freeing up IT resourcesDUBLIN, Ireland, Oct 28, – Recent research by global research firm IDC says businesses that tackle five “hidden” costs stand to reduce enterprise printing costs by up to 30 percent, freeing up money to fund other IT projects.

    The Europe-wide research was presented during an executive roundtable hosted by Xerox in association with IDC on 27th October at the Westbury Hotel, Dublin. According to IDC, printing costs typically consume 1 to 3 percent of a company’s annual revenues, and most organisations are unaware of this spend. IDC said the ability to control printing costs often lies in five areas not always perceived as print-related:

        Storage / Footprint

        The IT service desk

        Procurement and administration

        Environmental sustainability

        Organisational productivity

    “Organisations that fail to understand their total enterprise printing costs miss a significant opportunity to cut overhead and liberate funds for innovation and business transformation initiatives,” Arnaud Gagneux, Director IDC told the assembly. “Since that level of print management usually is not a core competency, outsourced managed print services offer the best solution for companies challenged with getting more out of constrained information management budgets.”

    Organisations often focus on reducing direct print costs – commercial printing hardware, maintenance and supplies – which account for only a fraction of the total cost of printing. Also identifying the hidden costs and engaging a professional MPS supplier can reduce overall print expenditure by up to 30 percent, releasing IT budget and time to focus on urgent IT projects.

    Over 65 CIOs and IT directors attended the half-day event, “Cost Saving and Innovation: How to Deliver Both,” part of the Xerox Real Business Live event series.

    Xerox is a global leader in managed print services placed by Gartner, Inc., in the Leaders Quadrant in the 2010 Magic Quadrant for Managed Print Services Worldwide[1] . Xerox has also been recognised as a leader in IDC’s Worldwide and U.S. Outsourced Print and Document Services Forecast and Analysis[2],  IDC’s 2010 MPS MarketScape report[3] and Quocirca’s European Vendor “MPS Comes of Age” report, 2010.

    “With a still challenging economy, an ever faster pace of change in business and growing global competitiveness, enterprises need to compete by concentrating on what they do best,” said Mark McPhillips, Xerox  Director Ireland & UK. “At Xerox, our core competency is performing the back office tasks that enable our customers to sharpen their focus on their real business.”

    The Dublin event is one of 22 being held by Xerox and IDC in 12 countries during 2011.  To attend a virtual version of the “Cost Saving and Innovation: How to Deliver Both” workshop and to download a copy of the Xerox sponsored IDC white paper: “Beneath the Surface: The True Cost of Enterprise Printing” visit http://www.xerox.ie/idc.

    [1] Gartner, Inc., Magic Quadrant for Managed Print Services, Worldwide, Ken Weilerstein, Cecile Drew, Yulan Li

    [2] IDC “Worldwide and U.S. Outsourced Print and Document Services Forecast and Analysis” Doc #224913, September 2010.

    [3] IDC “IDC MarketScape: Worldwide Managed Print Services 2010 Hardcopy Vendor Analysis.” Doc # 222872, April 2010.

    About Xerox Europe
    Xerox Europe, the European operations of Xerox Corporation, markets a comprehensive range of Xerox products, solutions and services, as well as associated supplies and software. Its offerings are focused on three main areas: offices from small to large, production print and graphic arts environments, and services that include consulting, systems design and management, and document outsourcing. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organisations worldwide. The 134,000 people of Xerox serve clients in more than 160 countries.

    Xerox Europe also has manufacturing and logistics operations in Ireland, the UK and the Netherlands, and a research and development facility (Xerox Research Centre Europe) in Grenoble, France

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