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Amazon STOPS Brick-and-Mortar Same-Day Delivery Program.
Amazon is discontinuing its same-day delivery service, Amazon Today, which processed orders from brick-and-mortar retail partners. In an email to Chain Store Age, an Amazon spokesperson confirmed the decision to cease development of Amazon Today, a service that displayed inventory from partner retailers on the Amazon site and fulfilled orders from local stores or malls. The spokesperson noted that there was increasing overlap between Amazon’s same-day and one-day delivery services and Amazon Today.“After careful consideration, we’ve decided to sunset Amazon Today,” the spokesperson said. “This will streamline our offerings for customers, and most of the items available through Amazon Today will still be accessible via our same- and one-day delivery options. In the U.S., we provide same-day delivery in over 120 metro areas, allowing Prime members to choose from tens of millions of popular items across 35 product categories.”
Amazon will mostly shut down Amazon Today, launched in 2022, by December 2, 2024, although some participating retailers may continue using the service until January 24, 2025. The company stated that most of the approximately 175 employees affected will be reassigned to other positions within Amazon, while a small number who are not will receive a competitive exit package that includes severance, transitional health benefits, and job placement assistance.
Additionally, Amazon has been increasing layoffs over the past two years as it navigates a challenging consumer market. This includes workforce reductions in its Alexa division in November 2023 and job cuts in its Amazon Web Services (AWS) unit in April 2023 across the U.S., Canada, and Costa Rica.
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