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Moving a Xerox Iridesse press from the U.S. to Spain has exposed some shocking costs. The required Fiery server upgrade alone is around €25,000, with assembly and service fees in Spain adding another €15,000 — bringing the total to roughly €40,000.
While the Iridesse’s advanced capabilities do require a high-end digital front end, many in the industry feel Xerox is using the relocation and regional service requirements to overcharge customers. Reports suggest the company may be leveraging “mandatory” upgrades and expensive service calls to maximize profits, leaving buyers frustrated and out-of-pocket. Before committing, it’s critical to demand a detailed quote and explore third-party service options to avoid unnecessary costs.
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