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In a move that promises to transform the speed and efficiency of government health benefits processing, SAIC and Xerox have teamed up to launch eligibilityNOW, an AI-powered solution designed to modernize the entire benefits claims lifecycle. By combining Xerox’s Intelligent Data Processing with SAIC’s Intelligent Document Management, eligibilityNOW digitizes, validates, routes, and securely stores claims data in the cloud, addressing the growing need for quicker, more accurate health benefits processing in the public sector.
The platform offers a rapid implementation process that minimizes manual efforts while overcoming the limitations of legacy systems. With eligibilityNOW, agencies can ensure that health benefits are delivered promptly, efficiently, and in line with service-level expectations. This technology not only enhances accuracy and compliance but also helps to reduce administrative burdens, which often slow down the claims process.
Heath Starr, Senior Vice President of the Health Market at SAIC, emphasized the platform’s unique value: “Our team of claims adjustment specialists and technology experts brings a deep, hands-on understanding of the complexities involved in government health claims management. eligibilityNOW combines our expertise with Xerox’s digital transformation capabilities to accelerate benefit delivery, minimize errors, and reduce administrative burden.”
Xerox’s commitment to advancing public sector digital transformation is central to the success of eligibilityNOW. Stephen Miller, Xerox’s Chief Digital Officer, stated, “We’re proud to support SAIC in the launch of eligibilityNOW, combining decades of claims processing innovation with AI-powered intelligence. This helps government agencies reduce delays, eliminate inefficiencies, and, most importantly, deliver life-changing health benefits with speed, accuracy, and compassion.”
What sets eligibilityNOW apart is its mission-aligned, modular platform that can adapt to the evolving needs of government health agencies. The system’s secure AI-powered features reduce the cognitive load on claims adjudicators, speeding up the process and improving citizen trust in the system. It’s designed to meet the challenges faced by organizations like the Department of Veterans Affairs, the Department of Health and Human Services, and local health agencies.
In short, eligibilityNOW is more than just a technology upgrade; it is a comprehensive solution built to streamline the benefits claims process, ensuring that government health benefits are delivered to those who need them most, when they need them.
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