Looking Inside OKI Data’s Total Managed Print Web Portal
OKI Data Americas is changing the way business technology dealers, VARs, and managed service providers (MSPs) look at managed print services thanks to their Total Managed Print (TMP) Web Portal, introduced in June.
Independent Dealers Identify Their Favorite Document Management Solutions
As more dealers right-size their solutions offerings, one solution that remains a go-to category is document management. It’s becoming increasingly important as more organizations look to reduce their reliance on paper and to get a better handle on the volumes of documents traveling through their business, whether it’s paper or electronic.
With four distribution centers across the United States, ACM Technologies, Inc. has been working together with the independent dealer channel and imaging supply resellers since 1989. Recently, ENX visited with ACM founder and President Stan Lin, Executive Vice President Ben Lin, and Marketing Manager Julie Kim at ACM’s 100,000 sq. ft. corporate headquarters and distribution center in Corona, California.
Throughout my career as an office products industry service / operations executive and company president, I recognized my success was a function of two very special groups of people. The first group of special people I will be eternally grateful to are the great employees I had the pleasure to work with.
For many years I’ve been visiting independent dealers showing them ways to improve their overall service performance in order to increase their profitability. In most companies there are many areas that need to be addressed, and it can be overwhelming.
The most commonly discussed MPS topics I see online, hear at seminars, or are asked about personally are:
Where should I buy my compatibles?
What MPS software works the best?
What pricing should we use per click?
Service Compensation Planning – Where Do You Start?
By Ken Stuabitz
Unfortunately there isn’t a cookie cutter approach to designing a service co
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October 6, 2011 at 8:59 AM
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