- This topic has 0 replies, 1 voice, and was last updated 12 years, 3 months ago by
.
-
Posts
-
4inkjets.com Awarded Circle of Excellence Award for 4th Straight Year
4inkjets.com,
a division of LD Products, has met the rigid criteria set by Bizrate
for outstanding customer service for its fourth consecutive year.
Long
Beach, CA September , 2007– Demonstrating year round consistency in
providing superior customer satisfaction, 4inkjets.com, a division of
LD Products, has met the rigid criteria set by Bizrate for outstanding
customer service for its fourth consecutive year. The Platinum “Circle
of Excellence” award presented to 4inkjets.com is Bizrate’s highest
honor and only 73 out of the 98,000 retailers surveyed have received
the Platinum award this year.Bizrate is a consumer feedback
network that recognizes the very best online retailers in customer
satisfaction by collecting millions of consumer reviews of stores and
products each year. It distinguishes customer satisfaction by a number
of criteria including ease of finding what you are looking for,
selection, pricing, likelihood of repurchasing, and on-time delivery.
With over 1 million customers served and 40,000 orders per month,
maintaining these high standards of customer satisfaction requires a
continuing effort. “Even after we won the award the first year I wanted
to make sure we kept improving customer service. I looked at every
satisfaction ranking to see what areas our team could improve on. The
rankings are gauged not only on customer service but the whole
experience from the moment you go on our site until the time you open
your package and put our products in your printer. This means that
every member of our team is responsible for achieving this award. From
the shipping department to the call center, purchasing to marketing, I
am proud to say everyone had a part in this accomplishment” says Aaron
Leon, founder of 4inkjets.com.4inkjets.com is the only printer
supply company to win the award four consecutive years. In appreciation
to their customers, the company is offering 10% off all items
(excluding OEM cartridges) and free shipping on all orders for one
week, beginning September 24th through October 1st. A “One Stop Shop,”
the company offers a large selection of high quality inkjet cartridges,
refill kits, and remanufactured inkjet and laser toner cartridges.About
LD Products dba 4inkjets.com – LD products dba 4inkjets.com was founded
by Aaron Leon while attending the University of Southern California in
1999. Since that time it has grown to employ over 45 people with
offices in Long Beach, CA and Spring Valley, NY.
- You must be logged in to reply to this topic.