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600 Ex-Xerox Workers Laid-Off By Indian Outsourcing Firm
A year after absorbing hundreds of Xerox Corp. engineers, HCL Technologies Ltd. is letting some of them go.The India-based information technology outsourcing giant confirmed Tuesday that it has eliminated some engineering services positions held by former Xeroxers.The company declined to give any specifics on numbers of jobs affected or location. Spokesperson Meenakshi Benjwal said the layoffs are “a very small number compared to our overall U.S. employee base of about 8,000 (and) a small percentage of those initially transferred from Xerox to HCL.”
Xerox deferred questions about the layoffs to HCL.
Xerox and HCL in June 2011 signed an agreement under which Xerox outsourced sizable amounts of its tech engineering work — and 600 workers globally — to HCL. As part of HCL, they continued to work on Xerox projects and in many cases were working in the same buildings or even the same desks they had been at as Xeroxers. The 600 affected workers included about 250 in the Rochester region.Benjwal declined to say why the layoffs had occurred.
“While these decisions are difficult to make, we are working closely with those affected to provide the proper assistance that will ensure a smooth transition,” Benjwal said. “We continue to expand our U.S. operations in other practice areas and locations and expect to continue hiring to support client demand in these areas.”A year ago, when HCL and Xerox announced the arrangement, HCL took pains to paint a picture of job security and comparable pay and benefits for the workers it was taking on. In an interview at the time with the Democrat and Chronicle, HCL America President Shami Khorana said HCL envisioned the employees not only doing Xerox work but also contracts with other customers.“We need them,” Khorana said at the time.
Xerox spokesman Bill McKee said Tuesday that the job cuts are a reflection of the changing marketplace.“There are rapid changes playing out in the economy and specifically within the document technology industry: shifts from paper processes to digital; from black and white to color printing; and from standalone sales of printers/copiers to managed print services,” McKee said in an email.“As a result, we’re moving even faster to focus our business and investment in these key areas of growth. That means Xerox and our partners need to make the necessary changes to support these changes.”
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