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ANOTHER WELL DESERVED AWARD FOR LD PRODUCTS INC
LD Products Named Circle of Excellence Winner for Sixth Straight Year
Online Printer Ink Retailer Voted Best in Customer Satisfaction Ratings
LONG
BEACH, Calif., Dec 2010 — LD Products just received the BizRate
Platinum Circle of Excellence Award for outstanding customer service
over the past year. A 6-time award winner, this honor was bestowed upon
just 34 online retailers this year, making LD Products a standout among
the many ink warehouses online.It All Comes Down to Commitment
The
market for online retailers is only growing as the poor economy
continues to take a toll on traditional brick and mortar businesses.That
expansion, though, comes at the price of great service online, and LD
Products has been revolutionizing the definition of customer commitment
for the past 11 years.”It can be tough to shop online if you don’t get
the help you need, and that’s especially true when it comes to products
that fit your business or personal printer,” said Ben Chafetz, VP
Marketing. “When we initially opened our virtual doors, we knew we had
to make it a simple process to find what was needed, even if that meant
an increased commitment to site architecture and offline contact
methods.”It’s this kind of motto that has made LD Products a BizRate
Platinum Circle of Excellence winner for the past six years, and it
continues to drive them in every area of business.Better Products; Better Selection
It
also doesn’t hurt that LD Products carries a complete line of great
products to fit any printer and any budget. With their own line of
high-quality remanufactured ink cartridges as well as the compatible
choices and OEM products to help suit any printer ink shopper, there’s
little this company can’t help with when it comes to all of your
printing needs.”We’re thrilled to have been named an award winner for
the sixth straight year,” said Aaron Leon, CEO. “It makes us happy that
customers are truly getting the level of service they deserve. Our
commitment to our customers does not end when they make a purchase;
rather this is just the beginning of our relationship with them.”An Award That Comes With a Seal of Approval
Unlike
some online awards, the BizRate Circle of Excellence award is actually a
customer-driven prize. Part of the greater Shopzilla network, BizRate
awards their Circle of Excellence honor to retailers who exceed customer
expectations again and again. The awards are sent out thanks to overall
customer satisfaction scores from their extensive customer base.Aaron
Leon, CEO said, “Our customers have scored us significantly higher than
they did other retailers for the past several years, and it serves as a
real motivator for us.”Founded in 1999, LD Products is a top retailer of
inkjet and laser toner cartridges in the online marketplace. With a
company culture that places customer service at the forefront of
corporate goals, they consistently rank well in customer satisfaction
surveys.
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