CAN KONICA MINOLTA’S NEW A4 PRINTERS CATCH ON FIRE ?
Important Notice about Free-of-Charge Inspection and Modification of Konica Minolta A4 Color PrintersKonica Minolta Business Technologies, Inc. and Konica Minolta Business Solutions U.S.A., INC. (collectively Konica Minolta) are announcing a voluntary program to inspect the following models of Konica Minolta brand printers that may, in very rare circumstances, cause overheating or, in extreme cases, a risk of fire.
Products: Color printer magicolor 4750DN, 3730DN
Models
Color printer:magicolor 4750DN/sold June 2010 through March 2011 September 2010 or later
Color printer:magicolor 3730DN/sold June 2010 through March 2011 November 2010 or later
Root Cause: In some of these printers a cable was improperly attached in the manufacturing process. While the printer is running, it may cause overheating or, in extreme cases, a risk of fire.Units with a green sticker on the rating label, as seen in the example below, have already been inspected and, if necessary, modified. These units are good for continued use.
Remedy: Konica Minolta will inspect and modify, free of charge, the listed products in order to ensure safe use for the customers.
While we are reaching out to each customer whose contact information is known to us, customers are able to reach us for further assistance at the toll-free number listed below. Contacts: 1-800-825-5664 and press the 5 key
We sincerely apologize for any inconvenience caused by the issue and appreciate your understanding in this matter.