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Canon Slams Inkjet Competitors
August
2006,A senior executive of Canon Australia has claimed that both Epson
and HP Inkjet printers do not print accurate colours but Canons new
Inkjet printers do.During a press briefing to journalist the executive
KC Lu Product Manager of Inkjet Printing at Canon showed 3 examples of
a file printed to normal A4 paper. The documents from the HP and Epson
printers were significantly different from the printout from a new
Canon MP510 printer that is among several new printers to be launched
this week by Canon. The printouts from the HP and Epson printers
appeared to be washed out with a map in the bottom left hand corner of
the page appearing as green in the Canon printout as opposed to yellow
from the other printers. When questioned how the tests had been done he
said “We purchased the Epson and HP printers off the shelf at a retail
store, powered them up set all the settings to default and pressed
print. We used the same paper in all three machines”.When asked whether
he was claiming that both the HP and Epson printers printed inferior
quality to the Canon printer he said “yes the new Canon printer
delivers much better quality” He also admitted that Canon consaumables
such as paper and ink were significantly more expensive in Australia
than in Countries like the UK and the USA.He later said” It is not our
policy to knock our competition but we do have a powerful new product”.
When questioned as to why Canon had not conducted the tests via an
independent testing lab he said” We simply wanted to demonstrate the
capabilities of our printers”A spokesperson for Epson said “This is
certainly unusual. There are so many variables from the printers to the
computer to the settings. We would like to see the tests and the
printers before we comment” A spokesperson for HP said “This is very
unusual we would like to know the printer models and how the tests were
done”.The new range of Canon printers are under embargo untill later
this week. Canon has said that they will supply SmartHouse with all 3
printers for testing.
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